mathews Posted July 19, 2017 Report Share Posted July 19, 2017 What blank are we talking about? mathews and kobblers 2 Link to comment Share on other sites More sharing options...
mathews Posted July 19, 2017 Report Share Posted July 19, 2017 Ignore that post Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted July 20, 2017 Report Share Posted July 20, 2017 While I still love Birch, just received an order, I ordered 45cm dasco, got shoestring instead.I know this is a real first world problem,but I Can't bear mixed branding on display, going to have to remove it, it's sque-ifed my whole display. kobblers 1 Link to comment Share on other sites More sharing options...
Dean Posted July 21, 2017 Report Share Posted July 21, 2017 Horse man is a good rep. neigghhhhhh!!! Link to comment Share on other sites More sharing options...
brightonkeys Posted July 23, 2017 Report Share Posted July 23, 2017 I ordered 45cm dasco, got shoestring instead They love to substitute without asking Link to comment Share on other sites More sharing options...
shadowster Posted July 26, 2017 Report Share Posted July 26, 2017 I ordered 50 glass gift boxed got 10 I ordered 20 trophy side shelves got home I ordered 10 pint glass box's got none , Sent back the ones they had sent Link to comment Share on other sites More sharing options...
NYKeys Posted July 26, 2017 Report Share Posted July 26, 2017 Neighhhh!!! Dean 1 Link to comment Share on other sites More sharing options...
theshoeman9 Posted July 27, 2017 Report Share Posted July 27, 2017 The anti birch brigade are out in force.would we see this reaction if it was colledges sks or davenports,they are there to be shot at,its like the tesco affect always attack the big company,birch are bound to make some mistakes the rep in question is one of the best reps in his trade and what he dosent know will embrass you. Why is this forum so anti birch is why birch dosent bother looking no more they sponser the forum but you all attack them.they support cutting edge and cutting edge show meals which other companies do not support. If you dont substitute stock people moan Try to be fair in criticism if your closing accounts down ask to speak to a director, Dean 1 Link to comment Share on other sites More sharing options...
grahamparker Posted July 27, 2017 Report Share Posted July 27, 2017 Some mistakes!! really. I have been lied to on numerous occasions, one of the reps tried to pass my work off as there own even had the cheek to say it was done by there staff (i could prove otherwise). Short orders, incorrect pricing, charged for goods not recieved. I could go on. I deal with Aldridges, SKS, NW Keys, 3D, Davenports, Colledges, Brisant, Keyprint and many other companies and none of them come remotely close to B*****s. Anti B**** yes i am with bloody good reason. gavin 1 Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted July 27, 2017 Report Share Posted July 27, 2017 Birch's new range of deluxe umbrellas have been selling very well for me, and I have high hopes for their new range of deluxe straps. Minor, slightly irritating, substitute and shortage problems, but on the whole . I still love Birch. Widest range of products of virtually any supplier, practically my one stop shop. Can't comment on reps, never ever see them (from any supplier.) Broms Cobb 1 Link to comment Share on other sites More sharing options...
abababa Posted July 27, 2017 Report Share Posted July 27, 2017 I know nothing about this Horseman fella, but Birch are pretty good. Sure they sub items and sometimes out of stock, but with the vast quantity of products they sell, this is understandable. If I ever have an item I need 100%, I phone them to make sure. Staff on the phone are friendly. I know it may not be the popular opinion but horseman (whoever he is) and Birch are ok. Mike at Vauxhall and Dean 2 Link to comment Share on other sites More sharing options...
Flash Posted July 27, 2017 Report Share Posted July 27, 2017 Yes Birch do make cockups now and then, don't we all? How many of us can say we have never run out of anything? I am out of something every week, I can"t stock every key blank I am asked for, or every colour polish in every make, It's impossible, try Birches nightmare!! Mike at Vauxhall and Broms Cobb 2 Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted July 28, 2017 Report Share Posted July 28, 2017 Instead of cancelling your account, why not just stop using them and keep them on the back burner. You never know what new Lines they may introduce, I do this but regularly check "suspended" websites. This week I'll be ordering from one supplier I haven't used in years, in response to a price increase by another supplier, who's now on the back burner. Lee 1 Link to comment Share on other sites More sharing options...
earlsdoncobbler Posted August 3, 2017 Report Share Posted August 3, 2017 Had a phone call from birch this week to say they where sort of a couple of items for my order they have not done that for a long time so maybe they are reading this thread Link to comment Share on other sites More sharing options...
soles'n'eels Posted August 3, 2017 Report Share Posted August 3, 2017 I for one think birch are a great company to deal with and i have done for years and well before the horseman was part of the company (we all know who he is) there web site is amazing too, yes they might slip up now and then we all do and other company's do too it only takes a phone call to sort it out, ring the horseman he can sort anything out he goes the extra mile (8 furlongs actually) so stop moaning about them i would be lost without them. The horseman is a top bloke and I consider him not just a great rep but a great friend and I'm sure a lot a people on this forum feel the same too. Broms Cobb 1 Link to comment Share on other sites More sharing options...
x minit uk Posted August 3, 2017 Report Share Posted August 3, 2017 I have always found birch and their reps very helpful and professional. Dean and ironplanet uk900 2 Link to comment Share on other sites More sharing options...
soles'n'eels Posted August 3, 2017 Report Share Posted August 3, 2017 well said x minit uk Link to comment Share on other sites More sharing options...
Broms Cobb Posted August 4, 2017 Report Share Posted August 4, 2017 I for one think birch are a great company to deal with and i have done for years and well before the horseman was part of the company (we all know who he is) there web site is amazing too, yes they might slip up now and then we all do and other company's do too it only takes a phone call to sort it out, ring the horseman he can sort anything out he goes the extra mile (8 furlongs actually) so stop moaning about them i would be lost without them. The horseman is a top bloke and I consider him not just a great rep but a great friend and I'm sure a lot a people on this forum feel the same too. Well said, we all love the horseman his sense of humor and willingness to help out - even delivering 'urgent' order on a Saturday. i wish the other companies out there would 'catch up' and get there acts together. Dean 1 Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted August 4, 2017 Report Share Posted August 4, 2017 "Their website is amazing" Very true, easy to navigate and clear. It's the only supplier to make it to shortcuts on my phone. ( and this forum, although it's obviously not a supplier.) Link to comment Share on other sites More sharing options...
kobblers Posted August 4, 2017 Report Share Posted August 4, 2017 Who the hell is the Horseman? Rick. Link to comment Share on other sites More sharing options...
k4mrc Posted August 4, 2017 Report Share Posted August 4, 2017 Who the hell is the Horseman? Rick. Neigh telling,. he does not need trashing on here. Dean 1 Link to comment Share on other sites More sharing options...
marky1 Posted August 4, 2017 Author Report Share Posted August 4, 2017 i have used them for almost 15 years so decision didnt come lightly, i once waited 11 months for a credit note i,m trying to run a business not a carboot stall Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted August 5, 2017 Report Share Posted August 5, 2017 Dave Barber Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted August 5, 2017 Report Share Posted August 5, 2017 I've got to be fair, I've used Birch for 30 odd years.. had a few small indiscretions, (but have with most companies) I find that Chris Wilson still has a passion for our trade, and I like him & how he runs his company. To me they are the best supplier in our trade. Mike at Vauxhall, k4mrc, kobblers and 1 other 4 Link to comment Share on other sites More sharing options...
Flash Posted August 5, 2017 Report Share Posted August 5, 2017 I've got to be fair, I've used Birch for 30 odd years.. had a few small indiscretions, (but have with most companies) I find that Chris Wilson still has a passion for our trade, and I like him & how he runs his company. To me they are the best supplier in our trade. I'll second that!!! kobblers 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now