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OAP Discount


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Just wondering, do any of you offer OAP or Student discounts on your services? 

I noticed that a shop in my town centre does, and introducing it could be a good way to raise our prices a bit without alienating the elderly customers who have been using us for years. 

On the other hand, it would complicate the sale process, having to check if they're entitled etc. Not sure if it'd be worth it, thoughts? 

Edited by GLENGRAVING
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1 hour ago, Mick Friend said:

and you would have to put up with the smell of piss, deep heat and cannabis

 

Already do #-o

 

52 minutes ago, cowers lane 583 said:

The problem I've always had with these discounts, is potentially an O.a.p getting jobs done for the younger members of the  family, because they get a discount.

That is another concern (our customer base is already fairly old), but perhaps it'll balance out with a student discount

 

What I'd be most concerned about is that the people outwith these age brackets might feel cheated. Interested to hear any contrary opinions tho. 

Edited by GLENGRAVING
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Did this for many years, if they come into your shop because you offer a discount, that's up to them, what they go out with is up to you......

Don't worry about the ifs and buts. If some try to take advantage by bringing relatives repairs in, that's a bonus and worth the discount.

Most of your customers are probably in Gods waiting room and are worth looking after.

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The idea of them bringing in younger relative's items isn't really a problem (the granddaughter might have went to Timpsons anyway) - but obviously it'd be nice if it worked the opposite way around to build an, er, 'longer lasting' customer-base. 

A "bring your grannie's watch discount" makes even less sense though :p

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1 hour ago, GLENGRAVING said:

The idea of them bringing in younger relative's items isn't really a problem (the granddaughter might have went to Timpsons anyway) - but obviously it'd be nice if it worked the opposite way around to build an, er, 'longer lasting' customer-base. 

A "bring your grannie's watch discount" makes even less sense though :p

If you have reason to believe you are being taken advantage of, upsell....a battery becomes a battery and new gasket, £1 extra.

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