golfmad Posted February 1, 2016 Report Share Posted February 1, 2016 Selling mine coz it's shi@ I have had my request to return this to my supplier accepted, the down side is they will only give me a credit note, so do I accept the credit note or do I wait to see if Keyline can be seen to be acting a lot quicker than they are ? Its a double edged sword really, because if & when they fix it and I've returned mine, I'll end up paying more than I did originally. Link to comment Share on other sites More sharing options...
ponsaloti Posted February 1, 2016 Report Share Posted February 1, 2016 chip out backwards or smash the granny out of it ? Who knows. Link to comment Share on other sites More sharing options...
lockdecoders Posted February 2, 2016 Report Share Posted February 2, 2016 I didnt think they could do that anymore with only a credit note Simes, golfmad and grahamparker 3 Link to comment Share on other sites More sharing options...
grahamparker Posted February 2, 2016 Report Share Posted February 2, 2016 I didnt think they could do that anymore with only a credit note I had the exact same thought. Get in touch with Trading Standards. Link to comment Share on other sites More sharing options...
ponsaloti Posted February 2, 2016 Report Share Posted February 2, 2016 I've used trading standards a few times to get the upper hand over customers. If the item was special order, then the rules change. Does it do what it says on the box ? Me thinks, technically, yes. Are you happy ? no completelocks 1 Link to comment Share on other sites More sharing options...
golfmad Posted February 2, 2016 Report Share Posted February 2, 2016 I am currently seeking advice on the credit note issue, thing is its not a gripe with the supplier, its Keyline but my contract is with the supplier so I think they should refund as they have admitted that their is an issue. Link to comment Share on other sites More sharing options...
Flash Posted February 2, 2016 Report Share Posted February 2, 2016 I had the exact same thought. Get in touch with Trading Standards. Normal rules don't apply to trade suppliers, read the terms and conditions. Cousins give no guarantee at all with their supplies of watch parts. The credit note may be the best offer you will get. Link to comment Share on other sites More sharing options...
completelocks Posted February 5, 2016 Report Share Posted February 5, 2016 I have had my request to return this to my supplier accepted, the down side is they will only give me a credit note, so do I accept the credit note or do I wait to see if Keyline can be seen to be acting a lot quicker than they are ? Its a double edged sword really, because if & when they fix it and I've returned mine, I'll end up paying more than I did originally. If a product is not 'fit for purpose' then have to give you your money back. Mention trading standards. Link to comment Share on other sites More sharing options...
Flash Posted February 5, 2016 Report Share Posted February 5, 2016 If a product is not 'fit for purpose' then have to give you your money back. Mention trading standards. I believe this is from the consumer laws, trade laws don't apply. Link to comment Share on other sites More sharing options...
rapidlocks Posted February 16, 2016 Report Share Posted February 16, 2016 im on a number of forums overseas , i have read that members from overseas are reporting that the queue times have been improved , where they were talking of times from 11 minutes to 16 minutes start to finish , as overseas i dont know if they are just lucky to avoid the peak times due to different time zones , i read this from a similar sort of thread to this one about the queue times greatly reduced already . so my question is has the uk users noticed this improvement yet or are they still experiencing long queue times ? i will start using it again for clone keys if this is the case and its sped up. Link to comment Share on other sites More sharing options...
Lee Posted February 16, 2016 Author Report Share Posted February 16, 2016 I just had an email from keyline saying they have a 200% improvement in que times and you xan clone other keys whilst waiting. I'm at home this afternoon so if no one else copys it in today I'll upload whats been said tomorrow. Link to comment Share on other sites More sharing options...
Carlito Posted February 18, 2016 Report Share Posted February 18, 2016 Hi Lee Keyline has done the following improvements: NEW AVERAGE CLONING TIME 7 MINUTES! 200% IMPROVEMENT IN CLONING TIME. NEW FEATURES FOR SMART CLONING MANAGEMENT: Ability to manage multiple cloning procedures - During cloning calculation it's possibile to exit the ongoing procedure and use your 884 MINI OR 884 DECRYPTOR ULTEGRA for other activities while the servers continue with the cloning, without losing priority Online Responsive Servers: email notification - - Receive an email to your account when the servers finish the calculation in order to complete the cloning procedure; - Information about cloning times and wait times displayed on the App/Software. HERE IS UPDATED Q&A: http://www.keyline.it/files/tkm-xtreme/qa_xtreme_en_versione-esterna_13473.pdf TUTORIAL VIDEO FOR SMART CLONING MANAGEMENT PROCEDURES: http://www.keyline.it/eng/keyline-tv/tutorials/keyline-tkm-xtreme-kit-features-for-smart-cloning-management.html?utm_source=MailingList&utm_medium=email&utm_campaign=Breaking+Keyline+tempi+xtreme+eng THANKS Lee 1 Link to comment Share on other sites More sharing options...
Count Muppet Posted February 18, 2016 Report Share Posted February 18, 2016 Well you can't say they aren't listening to what their customers want. Carlito and derek 2 Link to comment Share on other sites More sharing options...
Lee Posted February 18, 2016 Author Report Share Posted February 18, 2016 Although they are a massive world wide player I still see them as a small business in that they are a family business. Massimo would have got straight on it with heart felt feeling. You're not dealing with a cooperation but people. rapidlocks, Carlito and mrkeys 3 Link to comment Share on other sites More sharing options...
rapidlocks Posted February 19, 2016 Report Share Posted February 19, 2016 Although they are a massive world wide player I still see them as a small business in that they are a family business. Massimo would have got straight on it with heart felt feeling. You're not dealing with a cooperation but people. that is very true , a large company but run like a family business with the same enthusiasm and service . their factory is well worth a visit , as this family sentiment and pride runs throughout the whole workforce and their love of locks and keys is obvious , their onsite lock museum outstanding , oh and they also have a nice line in red wine too Carlito 1 Link to comment Share on other sites More sharing options...
Mad Irish Cobbler Posted February 25, 2016 Report Share Posted February 25, 2016 I have done 2 now. 1 last week was under 5 mins. and 1 today was 55 seconds. Thats not bad!! Happy Days. mrkeys, Carlito and Lee 3 Link to comment Share on other sites More sharing options...
rapidlocks Posted February 25, 2016 Report Share Posted February 25, 2016 so it seems they have resolved the queue times as they had promised and have also further improved the cloning time as well , Carlito 1 Link to comment Share on other sites More sharing options...
Count Muppet Posted February 25, 2016 Report Share Posted February 25, 2016 I'm guessing this means that there will be no cheap machines for sale anymore? How much are you all charging for one of these keys cloned? Link to comment Share on other sites More sharing options...
repodave Posted February 25, 2016 Report Share Posted February 25, 2016 I'm guessing this means that there will be no cheap machines for sale anymore? How much are you all charging for one of these keys cloned? You should be charging appx £95.00 , as these were mostly obd before , and make some money to invest in your business`s ,but sadly alas .....most will charge nearly half or 2/3 of this . I charge £95.00 to £120.00 for a plain key via obd outside my home , £150 if i travel out , so its very little difference via cloning for work involved , will be good to clone volvo and new business there, so i`m not giving my investment away £120 volvo key on the van outside my home. Carlito 1 Link to comment Share on other sites More sharing options...
Mad Irish Cobbler Posted March 5, 2016 Report Share Posted March 5, 2016 Just done a Fiat ducato. This has been to 2 dealers over the last year and they were not able to add a second key. The local dealer sent it to me, long story short is, wrong pin, eeprom, no go using new pin, and no go writing to chip or eeprom. 3 mins with new toy,"884 mini " now customer has 2 keys, only taken a year. so hes happy. Carlito 1 Link to comment Share on other sites More sharing options...
Simes Posted March 5, 2016 Report Share Posted March 5, 2016 Just done a Fiat ducato. This has been to 2 dealers over the last year and they were not able to add a second key. The local dealer sent it to me, long story short is, wrong pin, eeprom, no go using new pin, and no go writing to chip or eeprom. 3 mins with new toy,"884 mini " now customer has 2 keys, only taken a year. so hes happy. How long did it take? Link to comment Share on other sites More sharing options...
Lee Posted March 5, 2016 Author Report Share Posted March 5, 2016 "3 mins with new toy" Carlito 1 Link to comment Share on other sites More sharing options...
Mad Irish Cobbler Posted March 6, 2016 Report Share Posted March 6, 2016 No wait time and 3 mins to do calculation. New toy is 884 mini just got it 2 weeks ago. Carlito 1 Link to comment Share on other sites More sharing options...
repodave Posted March 7, 2016 Report Share Posted March 7, 2016 No wait time and 3 mins to do calculation. New toy is 884 mini just got it 2 weeks ago. And £150 richer less costs hopefully , based on that knowledge , hopefully you didn`t give your profits away . Link to comment Share on other sites More sharing options...
Mad Irish Cobbler Posted March 7, 2016 Report Share Posted March 7, 2016 Ya richer, so I can buy more tools and knowledge. And have more fun. Carlito and Lee 2 Link to comment Share on other sites More sharing options...
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