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Shoe Repairer Forum

What to do with customers own key situation?


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Someone just been in with an original forklift key identical to the key on the right and 20 copies they have bought online for £14 total. Apparently the top gap is too short so asked me to cut it out so they match. I said I will do them for £2.50 each with no guarantees due to them being altered or I can get him 20 new keys identical to the key on the right and charge £5 each with guaranteed of working. He decided to leave it because he only wants to pay close to the £14 he paid in the first place online. What would you have done out of interest?

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