robinh Posted March 14, 2007 Report Share Posted March 14, 2007 Hi Guys. ( and Gals ) This is my first time. Bit like sticking your head in the lions cage isn't it. I have spent a little time reading some of the topics currently on the forum. I like the one about Timpsons buying a wholesaler out. It isn't the first time this rumour has surfaced and it did put a smile on my face. Where would we be if we didn't have these wonderful rumours?. According to some " informed " sources my company goes out of business at least once a year. Sorry to dissapoint you but we're still going strong. And the one about Christmas gifts too. Being from Yorkshire I am renowned for being tight, hence my nickname of Robin B'stad and we give our customers a calendar . Why are these gifts expected?. In most industries today, gifts are no longer given, with the exception of calendars or diaries etc. I believe that there could be a tax reason for this. Do you repairers give your customers gifts for loyalty? I could go on about other things but I'm sure they will save for another occasion. ps JT, can you make the cheque out to "CASH" Quote Link to comment Share on other sites More sharing options...
hibsjo(SCO) Posted March 14, 2007 Report Share Posted March 14, 2007 Welcome Mr.B'stard Quote Link to comment Share on other sites More sharing options...
Lee Posted March 14, 2007 Report Share Posted March 14, 2007 Welcome to the forum Robin, Cheque for cash! Typical Yorkshireman. Any way a nice box of JR leather soles would be a nice Christmas present! or what about an all year round gift of an extra discount to forum members! at least then we could (but wouldn't) pass this discount onto our customers.... Good to see you here on the forum at last, especially being a sponsor and all that. Lee Quote Link to comment Share on other sites More sharing options...
x minit uk Posted March 14, 2007 Report Share Posted March 14, 2007 Welcome Robin H. Is the H for Hood.? Quote Link to comment Share on other sites More sharing options...
keithm Posted March 14, 2007 Report Share Posted March 14, 2007 Blimey Robin, you've moved into the 21st Century at last Great to see you here. I look forward to your posts Keith Quote Link to comment Share on other sites More sharing options...
Auto Key Wizard Posted March 14, 2007 Report Share Posted March 14, 2007 Hi, is this Robin as in Healy? Quote Link to comment Share on other sites More sharing options...
kobblers Posted March 14, 2007 Report Share Posted March 14, 2007 welcome robin Quote Link to comment Share on other sites More sharing options...
robinh Posted March 14, 2007 Author Report Share Posted March 14, 2007 Thanks for the welcome everyone. Yes, as in Healy not Hood. In response to keith, I have a late 19th century computer and only half a brain, that's why it has taken so long. But I am getting there. Ok ?. Quote Link to comment Share on other sites More sharing options...
Lee Posted March 14, 2007 Report Share Posted March 14, 2007 Diversification :- Even the wholesalers are beginning to get computers! Lee Quote Link to comment Share on other sites More sharing options...
x minit uk Posted March 14, 2007 Report Share Posted March 14, 2007 Diversification :- Even the wholesalers are beginning to get computers! Lee You never know, they might get one of our orders right one day Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted March 14, 2007 Report Share Posted March 14, 2007 Diversification :- Even the wholesalers are beginning to get computers! Lee You never know, they might get one of our orders right one day Naughty naughty Quote Link to comment Share on other sites More sharing options...
petercoulson Posted March 14, 2007 Report Share Posted March 14, 2007 only naughty naughty if true....... if not true then funny funny? Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted March 15, 2007 Report Share Posted March 15, 2007 I would hope Peter that the comment I refered to was a general one and not directed at a particular company. We are all guilty of getting things wrong where customers are concerned, the forum is not a vehicle by which one can launch missiles toward a target. Quote Link to comment Share on other sites More sharing options...
petercoulson Posted March 15, 2007 Report Share Posted March 15, 2007 that's just as well where we are concerned.... Quote Link to comment Share on other sites More sharing options...
x minit uk Posted March 15, 2007 Report Share Posted March 15, 2007 Diversification :- Even the wholesalers are beginning to get computers! Lee You never know, they might get one of our orders right one day Naughty naughty Only a joke. never dealt with Robin Quote Link to comment Share on other sites More sharing options...
petercoulson Posted March 15, 2007 Report Share Posted March 15, 2007 i know its a joke and robin is very good to deal with. takes from the rich and gives to the poor you know, and there was me thinking hugh be do thought he was this person! Quote Link to comment Share on other sites More sharing options...
robinh Posted March 15, 2007 Author Report Share Posted March 15, 2007 I agree, we do get things wrong and we are the first to admit it. However it is a very small proportion of errors and we do try to learn from our mistakes. Who can honestly say that they always get things right. Most of the mistakes we make are down to simple lack of communication and we do put things right if we think it is our fault. Besides, if we wre always right you wouldn't have anything to complain about would you?. also you would not believe how many of our customers are number dyslexic particularly when it comes to ordering keys. And are we supposed to remember exactly what size bands your machine takes?. I could go on........ If anyone has a genuine grumble please get in touch and we will make amends........ Maybe. Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted March 15, 2007 Report Share Posted March 15, 2007 I'm one of those dislexik Robin, it's not funny, I keep asking my wife for a 96 and we end up lying back to back I know that I get everything right first time though as I often hear the comments, "well you made a Right mess of that" "stuck your foot Right in it there" Quote Link to comment Share on other sites More sharing options...
petercoulson Posted March 16, 2007 Report Share Posted March 16, 2007 Quote Link to comment Share on other sites More sharing options...
Lee Posted March 16, 2007 Report Share Posted March 16, 2007 Shameless plug:- Well I've been using Healys for years & I don't think I've ever made a complaint (have I Robin?) one of those smaller firms that are a jewel in the crown to use. Lee Quote Link to comment Share on other sites More sharing options...
kobblers Posted March 16, 2007 Report Share Posted March 16, 2007 at least they'll deal with you lee:lol: Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted March 16, 2007 Report Share Posted March 16, 2007 Now is the time for re-application Rick Quote Link to comment Share on other sites More sharing options...
x minit uk Posted March 16, 2007 Report Share Posted March 16, 2007 at least they'll deal with you lee:lol: What do they deal in Rick I have never heard of them. Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted March 16, 2007 Report Share Posted March 16, 2007 at least they'll deal with you lee:lol: What do they deal in Rick I have never heard of them. Have you not been reading the Cutting Edge? Quote Link to comment Share on other sites More sharing options...
x minit uk Posted March 16, 2007 Report Share Posted March 16, 2007 at least they'll deal with you lee:lol: What do they deal in Rick I have never heard of them. Have you not been reading the Cutting Edge? No sorry Hugh, why? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.