Mike at Vauxhall Posted October 14, 2017 Report Share Posted October 14, 2017 Customer came in with a broken skipping rope and asks me to repair it. I switched into " I give you a bit of advice, but I won't, I repeat WON'T get drawn into this repair!". She says, "Maybe I should take it to a specialist skipping rope shop?" "I very much doubt that exists!" I thought to myself. She went away after I explained a small washer should correct it. Well after I explained what a washer was and where you buy them! Dean and wellsy9 2 Link to comment Share on other sites More sharing options...
Forest Cobbler Posted October 14, 2017 Report Share Posted October 14, 2017 We had a toy garage in for batteries because the customer "didn't have a man about the house anymore". She also brought in a toy teapot lid to have the knob stock back on, and a couple of clocks for AA batteries. I thought all of that was bad enough, but we've never been asked to repair a skipping rope. Well done for not laughing in her face. Dean and Mike at Vauxhall 2 Link to comment Share on other sites More sharing options...
kobblers Posted October 16, 2017 Report Share Posted October 16, 2017 I fixed a parachute harness when I was 18.................. Never did find out if it held........... I wonder if he had these last words: 'that f^&*ing cobbler!' Rick. CDTL, Dean, Mike at Vauxhall and 1 other 4 Link to comment Share on other sites More sharing options...
SteelCityShoes Posted October 16, 2017 Report Share Posted October 16, 2017 Well the fact you’ve never seen him again... nitsy and kobblers 2 Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted October 16, 2017 Author Report Share Posted October 16, 2017 I fixed a parachute harness when I was 18.................. Never did find out if it held........... I wonder if he had these last words: 'that f^&*ing cobbler!' Rick. I Have an image of him trying to frantically post a bad Google review whilst plummeting at 200 mph. chrisorros, Dean, SteelCityShoes and 1 other 4 Link to comment Share on other sites More sharing options...
Dean Posted October 30, 2017 Report Share Posted October 30, 2017 I suppose we should take it as a compliment that they think we can repair anything and everything!! lol. I don't mind having a go at an unusual request - it's just when they can't seem to take 'NO' for an answer and nigh on bully you into trying to do it! 'Can't you just do this' 'Can't you just do that' kobblers 1 Link to comment Share on other sites More sharing options...
grahamparker Posted October 30, 2017 Report Share Posted October 30, 2017 NEVER be afraid to say No. One of the most important lessons i have learned in 36 years of doing this job. CDTL, Dean, Mike at Vauxhall and 1 other 4 Link to comment Share on other sites More sharing options...
SteelCityShoes Posted October 30, 2017 Report Share Posted October 30, 2017 I once had a very aggressive guy demanding, not asking, that I fixed his sunglasses. I was doing a long sole at the time and had a shoe in one hand and my sole hammer in the other. I normally have a lot of patience, but about after 10 minutes, I just put my hamer on the counter and said “unless you want me to hit them with that, I can’t do anything†Never saw him again. Mike at Vauxhall and kobblers 2 Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted October 30, 2017 Author Report Share Posted October 30, 2017 Glasses are a classic. It would be fairly straight forward to get hold of a selection of screws, but a realistic price would have to be £5/£7, most people would find this unacceptable. So when a customer asks I just say no. I will happily tighten existing screws , foc , though. Link to comment Share on other sites More sharing options...
SteelCityShoes Posted October 30, 2017 Report Share Posted October 30, 2017 I don’t mind screws, these had snapped in half Mike at Vauxhall 1 Link to comment Share on other sites More sharing options...
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