soles'n'eels Posted November 13, 2008 Report Share Posted November 13, 2008 i agree with planet 100% it only cost a few pence to put a heel on its all about customer service, i too would not like the customer to go else where we all love it when a customer comes in complaining about your competion Quote Link to comment Share on other sites More sharing options...
Iain Posted November 13, 2008 Report Share Posted November 13, 2008 I'll give that method a try elfman I'm coming for ya if she sues me for battery though mate, although, If I whack her writing fingers, she'll find it damn difficult to sign the summons Quote Link to comment Share on other sites More sharing options...
keithm Posted November 21, 2008 Report Share Posted November 21, 2008 I would judge each complaint on it's merits and then decide on the best way forward. Applying a hard fast rule is not the answer imho Quote Link to comment Share on other sites More sharing options...
kobblers Posted November 21, 2008 Report Share Posted November 21, 2008 well said keith =D> rick. Quote Link to comment Share on other sites More sharing options...
Craig Gardner Posted November 21, 2008 Report Share Posted November 21, 2008 We only get the odd one back moaning so we do a foc repair to keep them happy. Quote Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted November 22, 2008 Report Share Posted November 22, 2008 I would judge each complaint on it's merits and then decide on the best way forward. Applying a hard fast rule is not the answer imho To be fair that statement is a perfect way to end this thread. If you can't agree with what Keith says then you have serious problems. After all £4-5-6 is alot of money for folks to pay, so if it does get stuck in a drain or a crack in the pavement show a little bit of customer care. Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted November 22, 2008 Report Share Posted November 22, 2008 I would judge each complaint on it's merits and then decide on the best way forward. Applying a hard fast rule is not the answer imho To be fair that statement is a perfect way to end this thread. If you can't agree with what Keith says then you have serious problems. After all £4-5-6 is alot of money for folks to pay, so if it does get stuck in a drain or a crack in the pavement show a little bit of customer care. If only everyone could see the importance of that statement. Quote Link to comment Share on other sites More sharing options...
k4mrc Posted December 3, 2008 Author Report Share Posted December 3, 2008 sorry to bring this up 'again' just had another... ****! husband brought a pair repaired by us 4 weeks ago was complaining because the "original top pieces" lasted nearly 6 years - how come ours only lasted 4 weeks. i think the 'credit crunch' has brought the moaners out more, to me rubber stilletto heels only lasting 4 weeks is fair ware and tear! and the top piece was still intact! the metal had worn thru! only cost to replace maybe pennies - but when they are skint and dont want to pay they will use any excuse to get it for free! Quote Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted December 3, 2008 Report Share Posted December 3, 2008 sorry to bring this up 'again'just had another... ****! husband brought a pair repaired by us 4 weeks ago was complaining because the "original top pieces" lasted nearly 6 years - how come ours only lasted 4 weeks. i think the 'credit crunch' has brought the moaners out more, to me rubber stilletto heels only lasting 4 weeks is fair ware and tear! and the top piece was still intact! the metal had worn thru! only cost to replace maybe pennies - but when they are skint and dont want to pay they will use any excuse to get it for free! O shut it k4mrc ROLFMFAO Quote Link to comment Share on other sites More sharing options...
Auto Key Wizard Posted December 3, 2008 Report Share Posted December 3, 2008 "original top pieces" lasted nearly 6 years They will if left in the bottom of the wardrobe Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted December 3, 2008 Report Share Posted December 3, 2008 There were some around in the 60s that lasted the life of the shoes, (supposedly)The ones attached to long pins the length of the heel. I think it was the pin that wore well it was made of the stuff used for Masonry nails. Quote Link to comment Share on other sites More sharing options...
kobblers Posted December 3, 2008 Report Share Posted December 3, 2008 those damn continental pins hugh!!!!! they were still out in the late 80's if we're talking about the same thing, i hated those as a trainee, could never get 'em out Quote Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted December 3, 2008 Report Share Posted December 3, 2008 Perma rods Quote Link to comment Share on other sites More sharing options...
keithm Posted December 4, 2008 Report Share Posted December 4, 2008 Isn't that a plumbing Company? Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted December 4, 2008 Report Share Posted December 4, 2008 Yes ascap those were the ones, Pop-Eye developed his muscles getting those out. Planet.... you almost got it and got my brain ito gear... difficult at this time in the morning. "PermaTops" I remeber they had there uses when a tube went, you could remove the tube and bang in these pins if they were long enough... jesus the problems are all flooding back.. glad I'm retired, you all deserve knighthoods. Quote Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted December 4, 2008 Report Share Posted December 4, 2008 You could also get perma rods Quote Link to comment Share on other sites More sharing options...
toofatbyfar Posted December 4, 2008 Report Share Posted December 4, 2008 we used to get alot of them bar stewards in the 80s,, they mainly came from american customers, we had alot of them in those days,, being not far from an american base,, thank f*** they have nearly all gone now,,nothing but trouble Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted December 4, 2008 Report Share Posted December 4, 2008 American service personell wearing Stillettos, whatever next, Rambo in tights? Oh while your are in spain keep a look out for a forum member in fishnet stockings and a Basque, he will hold the "Key" to partying. Quote Link to comment Share on other sites More sharing options...
algsoul Posted December 10, 2008 Report Share Posted December 10, 2008 [size= 150][/size] foc all the time. nice to see young ladies in our shops ha ha Quote Link to comment Share on other sites More sharing options...
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