x minit uk Posted July 21, 2016 Report Share Posted July 21, 2016 So I had a customer come in asking if I could copy a Enfield hx key because she had been quoted £55 from mr t and thought that was to much. I contact SKS and ask if they can supply me with the blanks and they say yes no problems but I have to have at least ten and pay £5.50 next day postage, this was last Friday. I inform my customer what it will cost and how long before they arrive, They never arrived on Monday so Tuesday I call SKS to ask when they will arrive only to be told the order was missed and they will re order for Wednesday delivery. Wednesday arrives and no keys , so I speak to SKS who say the keys are on their way with the courier. At 4.15 pm and still no keys I decide to call SKS again and this time I am told they are restricted keys and they cant send them. What do you guys think of this .. Link to comment Share on other sites More sharing options...
ponsaloti Posted July 21, 2016 Report Share Posted July 21, 2016 X, you do know this is open ? Link to comment Share on other sites More sharing options...
x minit uk Posted July 21, 2016 Author Report Share Posted July 21, 2016 yes Technical Tony D-Burgess 1 Link to comment Share on other sites More sharing options...
mrkeys Posted July 21, 2016 Report Share Posted July 21, 2016 Had a similar situation with nwkeys recently. Even though they posted to wrong address they wanted to charge me a second time and "give me a credit note" for the original order but only when the original order had been returned to them???? oh really I said so how on gods earth do you expect to get the original keys back? youve sent em to an address that is no longer in use, postman pat ain't that smart luv he rarely returns mail back to the sender in spite of what is in their terms and conditions. Not to mention it was your mistake and not mine, you need to fix the problem and don't put me out of pocket in the mean time Anyway sorry for going off on one - whilst I feel for your situation I've got to say SKS have always been great for me as have Davenports, maybe they've got a new trainee manning the phone and running round the warehouse, they did once "lose" my order but were excellent in correcting the situation not like that other lot from the converted fire station kobblers 1 Link to comment Share on other sites More sharing options...
ponsaloti Posted July 21, 2016 Report Share Posted July 21, 2016 Ah,... I just re-read the post. Re prices. Link to comment Share on other sites More sharing options...
Craig Gardner Posted July 21, 2016 Report Share Posted July 21, 2016 yip sks have gone to the dogs and no sign of them getting any better its the rep I feel sorry for he is banging his head against a brick wall with them aswell on a daily basis craig Technical Tony D-Burgess and x minit uk 2 Link to comment Share on other sites More sharing options...
cobblerjoe Posted July 21, 2016 Report Share Posted July 21, 2016 try coddingtons on 020 88898494 Link to comment Share on other sites More sharing options...
grahamparker Posted July 21, 2016 Report Share Posted July 21, 2016 Codringtons. Link to comment Share on other sites More sharing options...
coffin_dodger Posted July 21, 2016 Report Share Posted July 21, 2016 Codringtons....you must be joking....they don't want my business despite trying on numerous occasions. A local school school bought an amount of the papaiz padlocks all keyed alike from a locksmith long since retired, they approached me to help re-order the same padlocks...contacted Codringtons by phone, email twice and in person twice at shows....total waste of time, they promise to deal with it and get back and never once had a return call / email. Link to comment Share on other sites More sharing options...
grahamparker Posted July 21, 2016 Report Share Posted July 21, 2016 They are usually pretty good although they have some very weird pricing structures and they do suffer from being a small company trying to act big. I have had some really good service from Codringtons but i have also been let down on odd occasions. I think you need to get hold of the right person when you call. coffin_dodger 1 Link to comment Share on other sites More sharing options...
x minit uk Posted July 21, 2016 Author Report Share Posted July 21, 2016 Have been in touch with codringtons, and to be fair they have tried to help. Link to comment Share on other sites More sharing options...
hibsjo(SCO) Posted July 21, 2016 Report Share Posted July 21, 2016 the rep in Scotland is banging his head against a brick wall when i can get jma blanks cheaper from colleges than i can from sks lol carry on! Technical Tony D-Burgess 1 Link to comment Share on other sites More sharing options...
derek Posted July 22, 2016 Report Share Posted July 22, 2016 the rep in Scotland is banging his head against a brick wall when i can get jma blanks cheaper from colleges than i can from sks lol carry on! ach Ian can make his money being a double for Anton DuBeke from strictly lol Link to comment Share on other sites More sharing options...
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