alxfer Posted September 20, 2011 Report Share Posted September 20, 2011 Just had a letter from my card terminal people, Streamline. In it, it says I must be PCI DSS (Payment Card Industry Data Security Standards) compliant by 1 Dec 2011. Basically it will prevent me being responsible if a fraud occurs whilst the card details are held by me. They say that if I get compliant by 1 Dec I will get it done for 19.99 as opposed to 29.99. But if I don't do anything, they will charge me 29.99 anyway. Thought it was the makings of a scam until I went onto their website to check. Bugger, it's true. What pees me off is it only lasts for a year and then they will be bending me over again and taking 29.99. Anyone had experience of this? Link to comment Share on other sites More sharing options...
Lee Posted September 20, 2011 Report Share Posted September 20, 2011 I have & I got fined for missing the final step in an online registration for it! thought I was compliant because I'd filled out the form, but I also had to validate (or something) the form I'd submitted! they screw you over all ways cards! anyway I'm now compliant & had I have done it correctly it wouldn't have cost me anything because I did it online. double check with streamline you can't do it online. The online form was completely baffling & made a mockery off it all imo. I was totally bewildered by it, but kept checking boxes until it agreed I was compliant & I've continued taking cards as normal! Lee Link to comment Share on other sites More sharing options...
Michael Posted September 21, 2011 Report Share Posted September 21, 2011 I've not had this letter from Streamline yet... How can you be responsible for the fraud if the customer uses a chip and pin card and knows the pin? Just a way of the card companies shifting the blame and making you pay for it to boot!!! Another "bend over and take it like a man " tax.. My new business venture is going to be to start a company and create a tax that 99% of the population will have to pay....I'm gonna make a fortune. Link to comment Share on other sites More sharing options...
Mick Friend Posted September 21, 2011 Report Share Posted September 21, 2011 nothing to do with single cards its the way you action/store/keep data from online sales, internet sales, phone sales and if you system can be hacked and the data stoled for card cloning... That's what I have got so far but Yes vaseline is required as it will go deeeeeeeeep. Link to comment Share on other sites More sharing options...
Michael Posted September 21, 2011 Report Share Posted September 21, 2011 Just looked on Streamline website and realised this is only for online or customer-not-present sales, of which I do neither Link to comment Share on other sites More sharing options...
grahamparker Posted September 21, 2011 Report Share Posted September 21, 2011 I've not had this letter from Streamline yet... How can you be responsible for the fraud if the customer uses a chip and pin card and knows the pin? Just a way of the card companies shifting the blame and making you pay for it to boot!!! Another "bend over and take it like a man " tax.. My new business venture is going to be to start a company and create a tax that 99% of the population will have to pay....I'm gonna make a fortune. The government have beaten you to it Link to comment Share on other sites More sharing options...
alxfer Posted September 21, 2011 Author Report Share Posted September 21, 2011 Thanks Michael, I'll check that out. Link to comment Share on other sites More sharing options...
petercoulson Posted September 22, 2011 Report Share Posted September 22, 2011 Just looked on Streamline website and realised this is only for online or customer-not-present sales, of which I do neither I'm not sure that is quite correct, I think you still have to do it even just to say you don't take cards this way - http://www.pcidsscompliant.co.uk/. It is all about how data is stored/used as Mick says so make certain otherwise it could cost you a lot more. It is just another tax. Link to comment Share on other sites More sharing options...
Michael Posted September 22, 2011 Report Share Posted September 22, 2011 12 requirements for PCI DSS Looks to me only about storing customer details from website sales. I don't hold any customer details apart from the pdq machine receipts which don't show any info. ..or maybe I just completely misunderstand everything Link to comment Share on other sites More sharing options...
StevenB Posted September 22, 2011 Report Share Posted September 22, 2011 Just make sure you keep those customer sales receipts from the pdq machine in a secure location as they contain sensitive customer data. Do this & you should be fine. As long as you can fill in the questionnaire correctly to confirm this is what you are doing. Link to comment Share on other sites More sharing options...
Michael Posted September 23, 2011 Report Share Posted September 23, 2011 What questionniare?? Link to comment Share on other sites More sharing options...
StevenB Posted September 23, 2011 Report Share Posted September 23, 2011 Last time I did it was when I was still with Barclaycard (I think). They directed me to an online form to fill in. Much like Lee I didn't particularly understand it, but did enough to pass. Just like being back at school really! Link to comment Share on other sites More sharing options...
Michael Posted September 23, 2011 Report Share Posted September 23, 2011 I'm sure I had a letter from XLN saying I was PCI DSS compliant. They obviously know as I don't take web payments or customer-not-present payments. Link to comment Share on other sites More sharing options...
ponsaloti Posted September 23, 2011 Report Share Posted September 23, 2011 They've got you by the short and curlies with this insurance. Streamline are giving a £10 discount if bought before 1st Dec. Link to comment Share on other sites More sharing options...
Fast Fix Elgin Posted October 6, 2011 Report Share Posted October 6, 2011 Had a nice lady in today changing me from Streamline to a company called; ELAVON MERCHANT SERVICES My charges now should be 40%-45% cheaper and she will do my PCI DSS Compliance paperwork at a cheaper rate than Streamline..... Look them up you will be surprised \:D/ Link to comment Share on other sites More sharing options...
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