The Car Key Guy Posted April 9, 2015 Report Share Posted April 9, 2015 hi,after a bit if help on here please guys been told this is the place to come,first issue: my m20 little yellow dongle(hasp key pen) has just decided to pack in and will not work,can these be repaired?just now saying not compatibale with gravostyle (im using version 5 explore for that one) right now please dont laugh at my old IM4 machine!lol,i know its probably not worth getting fixed but it comes in handy for hammering the brass plaques out when im busy.so its engraving ok but when im engraving brass once it gets to the middle line of text it seems to go slightly wonky (best way to describe is as if the machine is drunk)lol.but every other line engraves perfect.normally when something like this happened before its normally a case of tightening something up.now ive noticed a little bit of play in the arm of the machine so i stripped the cover off and did notice 3 alan keys in a triangle from the back end where one of them would just not tighten at all.this is the only thing i can think of?but looks like i would need to take the whole machine apart to get at it.any suggestions? and while im here does anyone have for sale a copy of gravostyle 7 with dongle for another of my m20 machines? thanks for your time, if no one can help does anyone have the number of a guy named mario?ive been told hes a whizz on these? nicky Marino 1 Link to comment Share on other sites More sharing options...
k4mrc Posted April 9, 2015 Report Share Posted April 9, 2015 I may be able to help? is this the little USB dongle your after as I have a couple for sale, let you know tomorrow if so. also have the older type of dongles (parallel port type) listed - yellow dongle, Industry SRF01403 Gravo 98 £300-00 White Dongle, (Timpson guys used to use) Gravostyle 1027 £125-00White Dongle, (Timpson guys used to use) Gravostyle 1136 £125.00 Link to comment Share on other sites More sharing options...
Lock Stock Posted April 10, 2015 Report Share Posted April 10, 2015 Marino Manca 07835 236686. He know his stuff & is a really fare guy, he won't stitch you up Link to comment Share on other sites More sharing options...
beware Posted April 10, 2015 Report Share Posted April 10, 2015 If the dongle says not compatible, then the time and date on your PC has probably recently been changed. If it is not set to now, then set it to some point in the future and see if it works. If that works you need to contact us and send us a file in order to reset the date on the dongle. Ben GV Support Link to comment Share on other sites More sharing options...
The Car Key Guy Posted April 12, 2015 Author Report Share Posted April 12, 2015 Thanks for the advice guys and the phone number for marino,will give him a call next week.Il give that a try ben,ive managed to get it to work on another laptop, just wiped the thing clean and started from scratch and its decided to work again!il let you know how I get on with it on my other system, Thanks again, much appreciated nick Link to comment Share on other sites More sharing options...
beware Posted April 14, 2015 Report Share Posted April 14, 2015 Red dongle, Gravo 98 03099 - (needs top ups via Gravograph full spec) £400.00 For information, we will not refill GS98 demo dongles. Link to comment Share on other sites More sharing options...
shadowster Posted April 14, 2015 Report Share Posted April 14, 2015 I may be able to help? is this the little USB dongle your after as I have a couple for sale, let you know tomorrow if so. also have the older type of dongles (parallel port type) listed - yellow dongle, Industry SRF01403 Gravo 98 £300-00 White Dongle, (Timpson guys used to use) Gravostyle 1027 £125-00White Dongle, (Timpson guys used to use) Gravostyle 1136 £125.00Red dongle, Gravo 98 03099 - (needs top ups via Gravograph full spec) £400.00 Is this one same as yours Link to comment Share on other sites More sharing options...
The Car Key Guy Posted April 17, 2015 Author Report Share Posted April 17, 2015 no mate ,mines bright yellow,and just looks like a small usb drive,about 2cm long Link to comment Share on other sites More sharing options...
beware Posted April 17, 2015 Report Share Posted April 17, 2015 If it's still not working give me a call on Monday. Link to comment Share on other sites More sharing options...
k4mrc Posted April 18, 2015 Report Share Posted April 18, 2015 Is this one same as yours Yes, and Yes Yellow one slightly bigger but same fitting. Also the small USB type Link to comment Share on other sites More sharing options...
Peter Sicard Posted January 8, 2020 Report Share Posted January 8, 2020 I have a Gravograph IM4 which just stop working. The arm moves when booting up then stops with a humming sound. Can anyone help me with this problem. I am also using 110 volt to power up the machine, is this correct? Peter Link to comment Share on other sites More sharing options...
JamesST Posted January 9, 2020 Report Share Posted January 9, 2020 You need to contact either Gravograph or Marino and they will help you Link to comment Share on other sites More sharing options...
beware Posted January 10, 2020 Report Share Posted January 10, 2020 We (Gravograph) cannot repair IM4 machines any more. Either Marino or Microwhite should be able to help. From the description of the problem, the limit switch that detects where the arm should stop is faulty (or the wiring to it). On boot, a machine will check it's limits. If it doesn't detect the limit, then it will continue to try and move in that direction. Ben GV Support Link to comment Share on other sites More sharing options...
petercoulson Posted January 10, 2020 Report Share Posted January 10, 2020 110v? You in America? Link to comment Share on other sites More sharing options...
Peter Sicard Posted January 10, 2020 Report Share Posted January 10, 2020 To petercoulson, yes I am in america. Link to comment Share on other sites More sharing options...
Peter Sicard Posted January 10, 2020 Report Share Posted January 10, 2020 to Beware, I have the same thought also. How do I locate the limit switch? Link to comment Share on other sites More sharing options...
beware Posted January 11, 2020 Report Share Posted January 11, 2020 I'm afraid I'm the software guy. IM4s are quite hard to take apart... Link to comment Share on other sites More sharing options...
Peter Sicard Posted January 23, 2020 Report Share Posted January 23, 2020 How do I get in touch with Marino or Microwhite to help me with this issue? Link to comment Share on other sites More sharing options...
beware Posted January 23, 2020 Report Share Posted January 23, 2020 Since you're based in America, there's not too much point. Both are one-man businesses based in the UK. You may want to check with GV USA if they are able to help. Alternatively I believe the Sawmill forums are US based. Ben Link to comment Share on other sites More sharing options...
Peter Sicard Posted January 31, 2020 Report Share Posted January 31, 2020 Thanks Ben Peter Link to comment Share on other sites More sharing options...
Craig Boyle Posted June 30, 2020 Report Share Posted June 30, 2020 On 4/9/2015 at 7:50 PM, k4mrc said: I may be able to help? is this the little USB dongle your after as I have a couple for sale, let you know tomorrow if so. also have the older type of dongles (parallel port type) listed - yellow dongle, Industry SRF01403 Gravo 98 £300-00 White Dongle, (Timpson guys used to use) Gravostyle 1027 £125-00 White Dongle, (Timpson guys used to use) Gravostyle 1136 £125.00 Hi, do you still have yellow dongles for sale? Link to comment Share on other sites More sharing options...
Auto Key Wizard Posted June 30, 2020 Report Share Posted June 30, 2020 4 hours ago, Craig Boyle said: yellow dongle, Industry SRF01403 Gravo 98 How much is a Yellow Dongle Grafic SRF01418 GravS.98 worth? Link to comment Share on other sites More sharing options...
dylanray456 Posted February 18, 2023 Report Share Posted February 18, 2023 On 4/9/2015 at 2:50 PM, k4mrc said: Do you still have these availble? "I may be able to help? is this the little USB dongle your after as I have a couple for sale, let you know tomorrow if so. also have the older type of dongles (parallel port type) listed - yellow dongle, Industry SRF01403 Gravo 98 £300-00 White Dongle, (Timpson guys used to use) Gravostyle 1027 £125-00 White Dongle, (Timpson guys used to use) Gravostyle 1136 £125.00" Link to comment Share on other sites More sharing options...
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