Average time for shoe repairs

[ironplanet uk900]

Came into work at 11:30

 

11.30? bleedin' part timers

 

Yep, was out training first thing, but the business was in very capable hands, and everything was under control when I arrived.

 

The point of the thread is, it shouldn't take over a week to do a pair of Leathers... whats wrong with you people!!!

[autolock]

perhaps being welsh has something to do with it,,i actually did 2 pairs today in 3 hours phew ,,,think i better have a week off now

[StevenB]

A final point to illustrate how my customers regard timescales.

 

Just had a lady in with a pair of shoes requiring stick on sole & rubber heel, plus a small split in the side patching.

 

"When would you like them for?" I ask, "As soon as possible" she replies.

"How about tomorrow morning?" I offer... "I'll pick them up Friday" she says.

 

This isn't an isolated example, just how things are. \:D/ \:D/

[Gray]

perhaps being welsh has something to do with it,,i actually did 2 pairs today in 3 hours phew ,,,think i better have a week off now

 

Being Welsh has nothing to do with it, get your finger out man your letting the side down. Tell him Stu....

[keithm]

Came into work at 11:30 first customer I served 3 pair LS RH we did them in 90 mins (properly)

 

Customer came back for em, £120 in the till as well as collecting his dry cleaning.. Now that makes sense to me

And would expect nothing else

[mad cobbler]

I do while you wait on shoe repairs ,engraving , ect

if the cash is there ill do it

 

The timpson shop up the road won't do while you wait on most things lol?

I end up with taking there business

I'm normaly still in work after 5 pm closing ,

finishing off & tidying up ect .

I can Gurantee like last Saturday 4.45 one after the other I had a watch to engrave & a hip flask both what timpson said they couldn't do as they were closing at 5

What the #### ?? (WTF)

Me one man band big old pentagraph with individual

Letters

Timpson new computerised engraver ,type in press button & make a cuppa come back & charge the earth & no time to do the work lol

Gets on my tits

When will the customer learn

They do me soo many favors

enough said

 

please mind your language !

[chrisorros]

Came into work at 11:30 first customer I served 3 pair LS RH we did them in 90 mins (properly)

 

Customer came back for em, £120 in the till as well as collecting his dry cleaning.. Now that makes sense to me

 

I don't mind doing same day repairs for LS RH but 3 in about 90 minutes, thats quick! =D> =D> I assume theirs a few of you in the shop? So you can get your head down and consentrate on them for that time scale.

[St.Am92]

I don't particularly like doing while-you-waits but will nearly always oblige.

 

Sometimes, if you are busy, all thats needed is a bit of communication with the Customer..."I can get these Leather Soles replaced for you in around an hour, but if we get busy, you may have to be prepared to wait a little longer"

 

 

=D>

Thats what i say. Unless they are pyhsically waiting ,most customers "one hour turns into 1 1/2 -2 hours anyway" plenty of time to see to all other customers needs. Better the money in your till than your competitor's.