Gray Posted December 4, 2009 Report Share Posted December 4, 2009 Old person + wet conditions + whatever sole material + marble floor is going to spell disaster. I personally do not use Mastergrip soles, I would think if the person in question has a claim it is with the shopping centre not you. It is not your problem. Is this person trying to make a claim against you? Link to comment Share on other sites More sharing options...
Gray Posted December 4, 2009 Author Report Share Posted December 4, 2009 This actually raises a point for me. And Lee I know you will read this. Is there any way some sort of legal advisor could be introduced to the site to advise not just us as business owners, but also our customers who have issues. Bearing in mind you have created a monster far bigger than you could have ever imagined. If i'm talking bollocks i'll get my coat. Link to comment Share on other sites More sharing options...
toofatbyfar Posted December 4, 2009 Report Share Posted December 4, 2009 why not contact the fsb, if you are a member, if not might want to think about joining! Link to comment Share on other sites More sharing options...
St.Am92 Posted December 4, 2009 Report Share Posted December 4, 2009 Sorry to hear of your dilemma. your insurance company might be able to help with some free legal advice. As a point i never sell any of my ribbed soles/heels as non slip but as anti slip. Iknow its playing with words but you have to cover yourself these days against all sorts .I suppose if your customer asked for something with a good grip that was non slip and you recommended mastergrip then you could find yourself open to one of these no win no fee parasites.Just wait and see what she does next and take it from there. good luck mate. Link to comment Share on other sites More sharing options...
discodave Posted December 4, 2009 Report Share Posted December 4, 2009 what about the skin on the leather soles are you meant to leave it on? and when people ask for a nonslip sole i just tell them nothings non slip if you step on ice. Link to comment Share on other sites More sharing options...
derek Posted December 5, 2009 Report Share Posted December 5, 2009 watch this link guys,gives you some light hearted fun in a time of possible crisis http://www.youtube.com/watch?v=aLxl3lClb1I Link to comment Share on other sites More sharing options...
earlsdoncobbler Posted December 5, 2009 Report Share Posted December 5, 2009 watch this link guys,gives you some light hearted fun in a time of possible crisis that boy at Timpsons(Banbury cobbler) is getting kicked squarely in the nuts" Link to comment Share on other sites More sharing options...
Danny King Posted December 5, 2009 Report Share Posted December 5, 2009 Link to comment Share on other sites More sharing options...
Guest lee. Posted December 7, 2009 Report Share Posted December 7, 2009 , she said she took them to Mr T shop to have them double checked as palstic to which they said we never use plastic but ive seen them use a plastic light weight sole im sure, ta Sounds like the "T" operative having a dig at you , obviously you are affecting his bonus after having the town to themselves for so long . "T" have been using PVC and Polyurethane soles , and heels for over 30 years , sounds like this employee needs to be sent on a retraining course if he is unable to identify the materials he is using. PVC and Pu compounds have been used in the manufacture of "bottom stock" for the Shoe manufacturing and repair trades for over 40 years , in fact Doc Martens have been using a similar blend of PVC to CB's Mastergrip since 1963 for the soles on there boots and shoes ,what you used is suitable for the repair you carried out , her claim is with the management of the place that she slipped over , not with you . Link to comment Share on other sites More sharing options...
Lee Posted December 7, 2009 Report Share Posted December 7, 2009 This actually raises a point for me. And Lee I know you will read this. Is there any way some sort of legal advisor could be introduced to the site to advise not just us as business owners, but also our customers who have issues. Bearing in mind you have created a monster far bigger than you could have ever imagined. If i'm talking bollocks i'll get my coat. What you have to bear in mind is at this stage, we are purely a website with little income for legal fees & because we've become such a monster pretty much all the budget we get from the sponsors is used on hosting, costs & getting to the show once a year. We've considered a few things over the years including competitions etc but I've opted to keep doing what we do, but to do it to the best of out abilities. the recommendations here are good ones, talk to your insurers or the FSB to see where you stand. I'm not pushing them because they are sponsors but if you insure through James Hallam you'll always have pedro to talk to. Lee Link to comment Share on other sites More sharing options...
hibsjo(SCO) Posted December 7, 2009 Report Share Posted December 7, 2009 you can always phone your trade society SOMSR im sure they will help you as long as your a member carry on! Link to comment Share on other sites More sharing options...
Lee Posted December 7, 2009 Report Share Posted December 7, 2009 That link really made me laugh. VERY funny! I don't think the SOMSR exists anymore does it? I think its been completely re-branded to the MSA? their membership benefits don't list legal claims advice or aid, which the FSB offers so I didn't mention them. Lee Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted December 8, 2009 Report Share Posted December 8, 2009 gaz,,,,, There are many "Plastic" derivatives used in Shoe Manufacturing and Repairing. The Mastergrip is PVC. If the shoe original sole unit was PVC (like DMs)then replacing like for like does not create a problem. The problem arises when you change the material for a material with less slip resistance. I would guess that the original sole units were Polyurethane that has some degree of slip resistance in the mix. Putting a different material on that affects the wearers ability to keep upright shift the responcibilty onto you. I realise that there is not at this moment a suitable repair material to give a like for like repair option with all the possibilities fof adhesive faliure and flexibility. What is needed by the Wholesale market is a PU sheeting in a few varying thicknesses and colours suitable for Soles and Heels, this could be combined with an Adhesive matched to the products covering PU & Thermoplastic PU. Wet/damp floors, ice, snow, wet/dry leaves, plastic bags, alcohol and not looking where you are going is beyond your durisdiction. Link to comment Share on other sites More sharing options...
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