stevecoco Posted February 17, 2021 Report Share Posted February 17, 2021 Hi all having a lockdown brain fart. Decided to clean install all my engraving software onto a faster computer, running XP as my engraver IS400 Volume does not run on anything else. Everything went well, sneaked into work and hooked the engraver up to new machine, tried to do a test engraving and nothing, on engraving screen test button ok but port button greyed out. I am using an add on port to the computer (all drivers loaded and working recognised that I had dongle in when loading software) I am sure its a simple fix, but this is a week now and I am stumped. Hoping that super smashing guy Ben is available with words of wisdom (apart from upgrade your machine STEVE) hibsjo(SCO) 1 Link to comment Share on other sites More sharing options...
Lee Posted February 17, 2021 Report Share Posted February 17, 2021 Did you install a windows generic printer ? stevecoco 1 Link to comment Share on other sites More sharing options...
stevecoco Posted February 17, 2021 Author Report Share Posted February 17, 2021 When I reloaded the software and added a new machine etc I think I did, but at home again so not sure. Hope you are keeping safe Lee, my village was cut off for 3 days with all the drifting snow up here. Link to comment Share on other sites More sharing options...
beware Posted February 18, 2021 Report Share Posted February 18, 2021 You need to add a generic text only print driver, pointing at the right port. Then in software, click Engrave, config machines, right click, properties on your machine, click Output and choose the driver. stevecoco 1 Link to comment Share on other sites More sharing options...
k4mrc Posted February 19, 2021 Report Share Posted February 19, 2021 any trouble give Marino a call - he is brilliant and so helpful stevecoco 1 Link to comment Share on other sites More sharing options...
da miller Posted February 20, 2021 Report Share Posted February 20, 2021 IF NO JOY GIVE MICK A CALL RONA ENGRAVERS stevecoco 1 Link to comment Share on other sites More sharing options...
stevecoco Posted February 21, 2021 Author Report Share Posted February 21, 2021 Going into work tomorrow, for another shot at getting this to work, will keep you all posted, thanks for all the replies Link to comment Share on other sites More sharing options...
stevecoco Posted February 23, 2021 Author Report Share Posted February 23, 2021 The Saga continues.....managed to do do all that Beware and Lee told me to do, however I think its the add on port I have introduced into the system that's not linking in, all ports on hardware settings are saying all ports working and drivers are up to date. Clear as mud to most, where do I go from here are there settings I need to adjust or am I being a Biff, please don't answer. Link to comment Share on other sites More sharing options...
beware Posted February 23, 2021 Report Share Posted February 23, 2021 If GS98 is pointing to a driver, and the driver is pointing to the right port, the last thing to check is that "port" is selected in your machining window. Then, you should get something on the machine. If you don't, it's time to try different ports and configurations. Is it LPT or Serial? Link to comment Share on other sites More sharing options...
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