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2 hours ago, Auto Key Wizard said:

Err, no, but I like to be able to cut all keys available in the upgraded software versions.

I would like to be able decode Ultion and HU101 but when struggling to do that, I can’t find myself wanting to pay more money for updates.

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45 minutes ago, Ian platt said:

I would like to be able decode Ultion and HU101 but when struggling to do that, I can’t find myself wanting to pay more money for updates.

Just make depth keys and use a verier caliper it's a simple way of doing the decoding job.

HU101 is easy to do by eye with the backup of measurement if your not quite sure.

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Contacted Silca made them aware of the problems they told to go back to where the machine was purchased and they would sort out any issues  did that and someone came out spent half a day on machine  seemed ok  when he left but we soon began encountering the same problems  I get the point about depth keys but the point is i bought the machine ultimately to cut the Yale superior keys and cut car keys  by code and it has been a problem from day one can except the early problems with the new machine but we are still stuck with a machine we were sold to do a job that It simply doesn’t do  

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Hi we have a Futura from when they came out and have not had one single tracer snapped. This might sound stupid but why have you a tracer in the cutter side of the machine. In all the years I have never decoded a key that way. We use the tracer side of the machine. Pull the big red knob down and let that tracer decode it. We have cut thousands of keys on the Futura and had zero tracers break. I can upload a video when I get into work later on decoding a key with the tracer on the right. 

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