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Customer in today who had a break in

they cut the padlocks on his lockup to get in

they broke into a locked office

broke into his safe for keys to steal vehicles and tools

insurance tell him that he is not covered because he didnt have a BS Chubb hook bolt lock like the one attached!(not that that one is a BS lock)

whats a man to do?

 

can someone tell me where we can get a BS lock like the one shown

id tag Mick Friend and a few others on here but its not facebook  just sayin ;)

 

carry on!

chuubb.png

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The way the locks where entered, lock damage sustained, time allowed are all factors of this case. Proves an inside job or novice.

 

'they broke into his safe' is impressive if the safe had any insurance approved rating.

 

Opening an insurance approved safe is not easy. If his 'safe' was a budget tin box without any cash rating, then we can open them with a wooden BBQ skewer....

 

Very few physical locks, chains & roller shutters can resist a petrol grinder, if your customer wants to stop this happening again - try a Sold Secure Solution instead of eBay...eitherway a properly fitted insurance rated safe would be unscathed. But you need to have a receipt to say it was installed by an official company - otherwise your safe is just another item to haul away.

 

Try cutting 'Dragon Chain' with a petrol grinder...... PT2 level ballistic padlocks? No problem!

Most companies skimp out on security until they get hit - then they wake up.

 

The best hook solution is/was the Chubb Viper - Chubb no longer exist, owned by Union / Assa and not made anymore! But it's a great lock, we have a few left but we keep them for our personal use. No better hook design available.... crazy they stopped making this one!

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A key factor will be your customers policy documents , does the policy document state clearly that a hook lock must be fitted ? if it does does it state make and model ? or does it just state that a 5 lever BS3621 must be fitted .

 

If the policy document does state exactly what lock must be fitted and this was not fitted then he probably has no case and is screwed , if however the policy does not state clearly what must be fitted , or just states a BS3621 lock and one was fitted then he has a case to pursue .

 

any chance of success against the insurer will depend upon 

 

1) policy document specifications

2) whether the policy document was clear in its specification

3) whether customer complied with the policy document specification

 

if it doesnt list any spec at all then how is the customer to know that they wont be indemnified if broken in to , the insurer has an obligation to be exact and clear on what must be fitted just as the insured must comply with the exact specification .

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When I tried to get a definitive answer to locks for an article there are non - mostly they quote five lever - a hook bolt is only any good on a sliding door and with a big enough bar it will just rip out of the door or frame. 

I think a safe is a matter of opinion depends on the cash holding if its a £250 overnight cover a simple securikey box will do- I have one of their latest safes and its fire and burglar proof - should be fixed down but underfloor heating pipes and the walls are plasterboard - but I have an alarm, live in a cul-de-sac and have CCTV - there are 500 euros in the safe.

I had a claim refused because it was in my estate car and not in the van - even though they had arranged for the van to go for bodywork and the estate was part of the companies stock and was used as well as the van. I went to the court and got a county court form and issued that - got paid out in 5 days.

Make a fuss contact the papers, get a few pictures of you eating dry crusts and the kids begging on the streets .

when they pay up change companies and advise all your friends to do the same.

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http://www.ebay.co.uk/itm/like/400860407797?limghlpsr=true&hlpv=2&ops=true&viphx=1&hlpht=true&lpid=108&chn=ps&device=c&adtype=pla&crdt=0&ff3=1&ff11=ICEP3.0.0-L&ff12=67&ff13=80&ff14=108&ff19=0

 

not fair to slag ebay off! lol

 

this is the only hook lock available with BS on it 

 

or do you know of another? other than the viper that no-one wants to re-sell!

 

carry on!

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  • 2 weeks later...

Customer in today who had a break in

they cut the padlocks on his lockup to get in

they broke into a locked office

broke into his safe for keys to steal vehicles and tools

insurance tell him that he is not covered because he didnt have a BS Chubb hook bolt lock like the one attached!(not that that one is a BS lock)

whats a man to do?that's a 3m50 I think but no bs on it I don't think

 

can someone tell me where we can get a BS lock like the one shown

id tag Mick Friend and a few others on here but its not facebook  just sayin ;)

 

carry on!

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spoke to a few people about this and it seems BS3621 which has been quoted by insurance company will not suffice as it is only allowed on hinged doors?

nemef do a hook bolt for sliding wooden doors on a  bs-en 12209 which is european standard which incorporates the bs3621 rating.

who is in charge cos the lunatics seem to be running the asylum???

 

carry on!

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