Forest Cobbler Posted December 13, 2023 Report Share Posted December 13, 2023 Just had this email, in various languages, and don't want to risk clicking on any links without checking it's provenance first. Quote Link to comment Share on other sites More sharing options...
eimco Posted December 13, 2023 Report Share Posted December 13, 2023 Hi I got that email too last night. I think it’s real. I was doing ID48 over the weekend and was commenting to the boss that we are near 1000 ID48 jobs and then did one yesterday and it’s was back to job1. Also I used to be able to log into the M-Box on my phone to see the job progress but unfortunately that doesn’t work anymore. I don’t understand the email. Quote Link to comment Share on other sites More sharing options...
EST Posted December 13, 2023 Report Share Posted December 13, 2023 In early October, the MBOX platform will be migrated to the MYKEYS Pro server. This will allow us to offer customers a superior cloning service. The migration will happen automatically and without any impact on our customers’ use of the MBOX. This migration process requires the MBOX to be registered in the ‘My devices’ section of MYKEYS Pro and in this case your customers will fall into one of two situations: If the customer already has a MYKEYS Pro account with the same email as the registration address of the MBOX, the MBOX will be automatically registered and will be visible in the ‘My Devices’ section. The customer needs to take no further action. If the customer does not have a MYKEYS Pro account or has a MYKEYS Pro account with an email address different from the MBOX registration address, a specific MYKEYS Pro account will be created using the original MBOX registration email address. The customer’s MBOX will then be visible in the MY Devices section of this account: • E-mail: the original MBOX registration address • Password: 123456 The customer can cancel this registration, using the above credentials, and re-register their MBOX at the MYKEYS Pro account of their choice. Quote Link to comment Share on other sites More sharing options...
rapidlocks Posted December 15, 2023 Report Share Posted December 15, 2023 since the migration our m box went back to jon number 1 , my son tried cloning an old 2008 vw T5 today , everything went fine until writting the t48 chip , returned writting error E1. he tried a number of silca T48 chips , same issue . i had to go and code new chip in by obd not sure if server issue , or to do with the migration to new server Quote Link to comment Share on other sites More sharing options...
grahamparker Posted December 15, 2023 Report Share Posted December 15, 2023 52 minutes ago, rapidlocks said: since the migration our m box went back to jon number 1 , my son tried cloning an old 2008 vw T5 today , everything went fine until writting the t48 chip , returned writting error E1. he tried a number of silca T48 chips , same issue . i had to go and code new chip in by obd not sure if server issue , or to do with the migration to new server Did you try the chip ? Had that error sometimes on my machine but the chip has still worked ok. Quote Link to comment Share on other sites More sharing options...
rapidlocks Posted December 15, 2023 Report Share Posted December 15, 2023 yes he tried chip still said safe on dash and non start Quote Link to comment Share on other sites More sharing options...
Forest Cobbler Posted December 20, 2023 Author Report Share Posted December 20, 2023 We had been having problems with the new GTI chips, everything would seem to be going fine then there would be an error message. So I didn't want to risk clicking on a, possibly, dodgy link only to find that I had completely messed up the system. Quote Link to comment Share on other sites More sharing options...
lock&quay Posted December 22, 2023 Report Share Posted December 22, 2023 So do we need to re register it via the link ? Sorry for being thick . Quote Link to comment Share on other sites More sharing options...
rapidlocks Posted December 22, 2023 Report Share Posted December 22, 2023 only if you dont already have a mykeys account , if you have a mykeys account already the mbox should now appear in your machine list in the account Quote Link to comment Share on other sites More sharing options...
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