SparkofBlaze Posted August 14, 2015 Report Share Posted August 14, 2015 I bought some suede huaraches and the suede on one shoe is rough and lighter than the other Link to comment Share on other sites More sharing options...
Gray Posted August 14, 2015 Report Share Posted August 14, 2015 Not a bright spark then.............Take them back and complain. Link to comment Share on other sites More sharing options...
SparkofBlaze Posted August 14, 2015 Author Report Share Posted August 14, 2015 They were bought online Link to comment Share on other sites More sharing options...
x minit uk Posted August 14, 2015 Report Share Posted August 14, 2015 They were bought online You still have consumer rights. Link to comment Share on other sites More sharing options...
CBPTerritoryManager Posted August 14, 2015 Report Share Posted August 14, 2015 If they were bought online, you are covered by the Consumer Contracts Regulations (used to be distance selling regs). Your rights are well protected, so before paying out, it's well worth getting in touch with the retailer. If the boots don't match, it sounds like they are "not as described", covered by the Sale of Goods Act - very simple and clear legislation aimed at protecting consumers. Try the retailer first - let us know how you get on. Link to comment Share on other sites More sharing options...
petercoulson Posted August 14, 2015 Report Share Posted August 14, 2015 Havent actually said why you have posted? Link to comment Share on other sites More sharing options...
northamptonshoemaker Posted August 19, 2015 Report Share Posted August 19, 2015 Was it a discount outlet as they could have been seconds/ rejects in which case you probably won't get a refund,,,,,just a thought Y Link to comment Share on other sites More sharing options...
kobblers Posted August 20, 2015 Report Share Posted August 20, 2015 Havent actually said why you have posted? Maybe he's looking for a matching pair? Rick. Link to comment Share on other sites More sharing options...
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