Michael Posted May 26, 2016 Report Share Posted May 26, 2016 Mine picks up both but will only engrave the black!! I never use the templates so maybe I'm just misunderstanding the problem!! A screenshot may help... Link to comment Share on other sites More sharing options...
Forest Cobbler Posted May 26, 2016 Report Share Posted May 26, 2016 I'll put some together tomorrow and try to explain what I mean. Thanks Link to comment Share on other sites More sharing options...
VanessaB5 Posted May 27, 2016 Report Share Posted May 27, 2016 Just press "I" and this will toggle the ability to select all the items being covered by the box or just complete items you select Link to comment Share on other sites More sharing options...
Forest Cobbler Posted May 27, 2016 Report Share Posted May 27, 2016 Thank you, thank you, thank you. So simple, yet so brilliant. Link to comment Share on other sites More sharing options...
Michael Posted May 27, 2016 Report Share Posted May 27, 2016 Just press "I" and this will toggle the ability to select all the items being covered by the box or just complete items you select BRILLIANT!! Never knew that! Link to comment Share on other sites More sharing options...
Forest Cobbler Posted June 8, 2016 Report Share Posted June 8, 2016 A while ago a customer bought several of these clocks and I created a depth profile before engraving along the curved side. I then saved the job as a drawing because I thought it would be useful for the next time. He has now ordered some more, but when I sent the job down the machine would go to the start point, touch down on the surface then raise up and return to the centre before saying that the job was finished. Can anyone suggest where I'm going wrong? Thanks, Valerie Link to comment Share on other sites More sharing options...
StevenB Posted June 9, 2016 Author Report Share Posted June 9, 2016 Can you give us a screenshot of the job itself too? Link to comment Share on other sites More sharing options...
Forest Cobbler Posted June 11, 2016 Report Share Posted June 11, 2016 One screen shot as requested. For the second batch of clocks he wanted different wording and I thought that that may have been the problem. So I also tried to run the job with the same wording just to see what happened, but again it went to the start point, touched the surface raised up and said it was finished. He now wants a third batch, again with different wording, so I'd like to get this sorted if I can. Otherwise I'll just do a new depth profile. One thought has just occurred to me; should I have saved it as a template rather than a job? Thanks, Valerie Link to comment Share on other sites More sharing options...
Forest Cobbler Posted June 11, 2016 Report Share Posted June 11, 2016 Drawing I mean, not job. Link to comment Share on other sites More sharing options...
StevenB Posted June 13, 2016 Author Report Share Posted June 13, 2016 Don't try & save as a template. I can't remember exactly what it is in the way the software handles the files between a drawing & a template, but it's definitely not that. Nothing looks to be out of sorts on the job screen shot, to my eye at least. If it were me, I'd just write off this job & start again from scratch, see if that gets it working. Link to comment Share on other sites More sharing options...
Forest Cobbler Posted June 13, 2016 Report Share Posted June 13, 2016 Thanks for having a look anyway. I'll re-draw it when I do the next batch and let you know whether it works or not after I've saved it. Maybe it's just one of those things that doesn't save. Valerie Link to comment Share on other sites More sharing options...
StevenB Posted June 13, 2016 Author Report Share Posted June 13, 2016 I occasionally get a job like that where for no obvious reason it doesn't do what it's meant to. I usually waste far too much time trying to sort it out, then eventually give in, do it as a new job & get it done in half the time... Live & learn! Link to comment Share on other sites More sharing options...
StevenB Posted July 23, 2016 Author Report Share Posted July 23, 2016 My turn today... I know not many of you will have the Quest flat bed machine, but as the software is similar, and it's Saturday, I figure it's worth asking. Laying out a job, got the workspace size entered, I type T, click on screen where I want the text to go & get the following error message: I click okay, get the same message, but for vertical justification, click okay on this & get the following strange look to the text input box: When I enter text, then duplicate the lines as required for the 3 lines of text I need, they are all left justified & I have to centre them all individually. Not quite sure why this is suddenly happening, I've been on windows 10 on this PC for some time now without issue. Wonder whether I should just reinstall the software? Anybody come across anything similar before? Link to comment Share on other sites More sharing options...
StevenB Posted July 23, 2016 Author Report Share Posted July 23, 2016 OMG, finished laying out the job, went to engrave & ALL the settings have gone. I daren't try to engrave based on this!! A genuine head in hands moment! Link to comment Share on other sites More sharing options...
xmb64 Posted July 24, 2016 Report Share Posted July 24, 2016 Hi Stephen, I looks as if when the layer was created a process was not defined or created for that layer. Try to move the job into a layer that you have already used for machining or recreate it again in a previously used layer and see what happens. Link to comment Share on other sites More sharing options...
StevenB Posted July 25, 2016 Author Report Share Posted July 25, 2016 Just opened up a previous job without making any changes & also got a dodgy dialogue box. I'm wondering whether a recent Norton update might have corrupted the software? Link to comment Share on other sites More sharing options...
StevenB Posted July 25, 2016 Author Report Share Posted July 25, 2016 Turns out, as I suspected it was a bit of corruption in the software. A quick factory reset & all is good again! grahamparker 1 Link to comment Share on other sites More sharing options...
Simes Posted August 9, 2016 Report Share Posted August 9, 2016 I'm having a constant problem engraving glass. Some jobs are fine but 9 out of 10 the cutter misses great chunks! It's new glass diamond less than half a dozen uses. This time I have 6 glasses to engrave with a corporate log and I'm try to set up a sample glass. First attempt was smaller than the company wanted and the shading didn't look to great at 25%. So, I have tried 1mm depth instead of default 2mm and gone to finest shading 5%. But not the cutter misses huge chunks. So I try 2mm in two passes of 1mm each. Still missing bits. Gone back to original 2mm and still missing parts Any tips on how I can master glass engraving? Link to comment Share on other sites More sharing options...
Craig Gardner Posted August 10, 2016 Report Share Posted August 10, 2016 To master glass engraving buy a laser to try and get by with it on a universal bin the faceted glass diamond try a standard 120deg diamond 2mm depth 6mm retract in one pass with feather touch spray glass with polish shading at 20 but once this diamond has been used on anything other than glass then it's no use so keep one just for glass Craig Link to comment Share on other sites More sharing options...
Michael Posted August 10, 2016 Report Share Posted August 10, 2016 I'm having a constant problem engraving glass. Some jobs are fine but 9 out of 10 the cutter misses great chunks! It's new glass diamond less than half a dozen uses. This time I have 6 glasses to engrave with a corporate log and I'm try to set up a sample glass. First attempt was smaller than the company wanted and the shading didn't look to great at 25%. So, I have tried 1mm depth instead of default 2mm and gone to finest shading 5%. But not the cutter misses huge chunks. So I try 2mm in two passes of 1mm each. Still missing bits. Gone back to original 2mm and still missing parts Any tips on how I can master glass engraving? I've found turning the feed rate down to 0.3 - 0.5 from the default 3.0 helps a lot Link to comment Share on other sites More sharing options...
StevenB Posted August 14, 2016 Author Report Share Posted August 14, 2016 I use the faceted diamond without problem, using the standard settings and a good dose of polish. They don't last forever though, and it seems that occasionally you just get a duff one. I believe you can get them re-faceted, though I've never done this. I have also heard Craig's technique recommended, of using a standard 120 degree diamond. As he says, the critical thing is to only ever use it for glass. Link to comment Share on other sites More sharing options...
Forest Cobbler Posted December 21, 2016 Report Share Posted December 21, 2016 Hi Can someone please remind me how to import a new font to Vistool 8. I know I did it once before but cannot remember what to do. Thanks, Valerie Link to comment Share on other sites More sharing options...
Michael Posted December 22, 2016 Report Share Posted December 22, 2016 Download the font file and install into the C:/Windows/font folder then use True Type Font option in auto layout Link to comment Share on other sites More sharing options...
Forest Cobbler Posted December 22, 2016 Report Share Posted December 22, 2016 I keep forgetting about True Type. Just opened it up and there's the font that I downloaded yesterday. Thank you. Link to comment Share on other sites More sharing options...
Forest Cobbler Posted January 19, 2017 Report Share Posted January 19, 2017 Something has obviously happened to the alignment of our universal 300 and the head is coming out to 1mm left of the central point. I'm pretty sure that this is something I can remedy myself but would appreciate a reminder of how to go about it, if someone can help. Thanks, Valerie Link to comment Share on other sites More sharing options...
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