slippy Posted November 9, 2007 Report Share Posted November 9, 2007 Had an accident. Completely trashed the perspex front on my power unit canopy. Spoke to Standard "Don't make the power unit anymore. Try getting one made by a sign company" Has anyone out there had this problem and do you know where i could get one. Quote Link to comment Share on other sites More sharing options...
petercoulson Posted November 9, 2007 Report Share Posted November 9, 2007 we have them, sometimes ex show ones depends on the length of it. we also have them made to measure. call if you want a quote. Quote Link to comment Share on other sites More sharing options...
slippy Posted November 10, 2007 Author Report Share Posted November 10, 2007 Peter. I also rang your place. Told them what I wanted. Awaiting call back Quote Link to comment Share on other sites More sharing options...
petercoulson Posted November 11, 2007 Report Share Posted November 11, 2007 ok, i'll find out about it. the biggest problem will be getting it to you, if you like we can give you the exact spec to get a local quote? Quote Link to comment Share on other sites More sharing options...
kobblers Posted November 11, 2007 Report Share Posted November 11, 2007 maybe standard don't wanna be seen as being 'busy fools' Quote Link to comment Share on other sites More sharing options...
robinh Posted November 12, 2007 Report Share Posted November 12, 2007 Hi, I can make you one if you can supply exact sizes. Can also produce personalised lettering if required. Perspex is expensive compared to ordinary sign materials and is prone to shattering. Quote Link to comment Share on other sites More sharing options...
keithm Posted November 12, 2007 Report Share Posted November 12, 2007 Oops, just my luck, out of the office for a few days and look what happens Just to clarify. We do not MAKE and never have MADE Power Units. They were supplied to us from Holland and we SOLD them. We do however recondition them. As far as canopies are concerned, we very rarely supply them with new perspex signs as most customers do not require them or indeed the canopy. Nowadays, we tend to make bespoke racks that are more useful than the old canopies which take up a lot of room and not that useful. We could, if asked, obtain a quote from our local sign supplier but you will probably get a cheaper quote locally. If we supplied a reconditioned machine and the customer asked for a canopy with sign, then of course we would do it. This is the impression you should have received and if you didn't, then I apologise and need to look into it It's occasionaly the case that the content of what is said is not presented correctly or is mis-understood and gives the wrong impression. We do care about our customers and customer satisfaction is always high on our agenda. Please PM me the details and I'll be pleased to help. Hugh, the CNC machinery you refer to is for engineering purposes, not sign making Most contemporary retail outlets take care of their signage in many other ways. Therefore, the requirement for perspex signs is almost nil! In fact, I can't think of any in the last 4 years Keith Quote Link to comment Share on other sites More sharing options...
keithm Posted November 13, 2007 Report Share Posted November 13, 2007 Hugh Are you really suggesting that we look at providing Perspex signs when we have a requirement of 2 in 4 years? I will always take a view of helping anyone who bothers to contact us, but, unfortunately, we can't do everything! the future of our business does not rest on Perspex signs but future development, not re-inventing the past. However, customer service, which was the original post question, is another matter I have indeed investigated who may have taken the call and dealt with the matter. Nuff said Keith Quote Link to comment Share on other sites More sharing options...
keithm Posted November 13, 2007 Report Share Posted November 13, 2007 I will treat your last post with the contempt it deserves. Please read my post carefully and you may find that I do take customer service seriously and that we as a Company will continue to help all who call in the best way possible. One customer raises a point, a quite valid one, and all of a sudden Standard have serious customer relations problems and their future development is questioned! Beyond belief Quote Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted November 16, 2007 Report Share Posted November 16, 2007 I will treat your last post with the contempt it deserves. Please read my post carefully and you may find that I do take customer service seriously and that we as a Company will continue to help all who call in the best way possible. One customer raises a point, a quite valid one, and all of a sudden Standard have serious customer relations problems and their future development is questioned! Beyond belief Easy Tiger Quote Link to comment Share on other sites More sharing options...
slippy Posted November 22, 2007 Author Report Share Posted November 22, 2007 Thank you siserve for your prompt service. signs great. and Thank you all for your comments, even the deleted ones Quote Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted November 22, 2007 Report Share Posted November 22, 2007 A good result sourced from the forum. Quote Link to comment Share on other sites More sharing options...
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