Happy Dude Posted October 3, 2009 Report Share Posted October 3, 2009 hi guys... having difficulty accessing the SKS website on my new laptop here at the shop. i've enabled cookies etc, even installed the "firefox" browser but nada.. even going through technical johns link all i get is "can't find server" no problem with other sites inc this dodgy one.... can anyone help me shed a bit of light on this?? cheers... Link to comment Share on other sites More sharing options...
hakeemz Posted October 3, 2009 Report Share Posted October 3, 2009 No idea,, working fine for me i would try restar after firefox install? Link to comment Share on other sites More sharing options...
Lee Posted October 3, 2009 Report Share Posted October 3, 2009 clear all your internet cookies / history etc & run a program like spybot & see what happens. Lee Link to comment Share on other sites More sharing options...
Happy Dude Posted October 5, 2009 Author Report Share Posted October 5, 2009 now this is starting to bug me, the last computer was borrowed, this one is brand new straight out the box and guess what?? still the same on the SKS website all the other sites i frequent are perfect but not SKS... could it be my ISP?? i got a wireless modem from O2 when i renewed my mobile contract and the signal is perfect.... honest i can work a computer..... Link to comment Share on other sites More sharing options...
petercoulson Posted October 5, 2009 Report Share Posted October 5, 2009 dont know what is going on with you, i tried and got straight on. what web address are you typing? try https://skskeys.co.uk/ or http://skskeys.co.uk/ (no www) or more likely you have a problem with the firewall on your modem but not sure how to fix that? Link to comment Share on other sites More sharing options...
Gray Posted October 5, 2009 Report Share Posted October 5, 2009 I'm ok too straight on to it. Perhaps you havn't paid your bill and they've barred you. Link to comment Share on other sites More sharing options...
Happy Dude Posted October 5, 2009 Author Report Share Posted October 5, 2009 dont know what is going on with you, i tried and got straight on. what web address are you typing? try https://skskeys.co.uk/ or http://skskeys.co.uk/ (no www) or more likely you have a problem with the firewall on your modem but not sure how to fix that? it's the intrawebs gremlins.... i tried both your links and still "cannot find server" though i get on with my pc at home, i've just checked my email and my registration details are there sitting waiting on me... it can't be the firewall as against my better judgement my staff talked me into trying "the huns yellow pages" which loaded fine... Link to comment Share on other sites More sharing options...
Happy Dude Posted October 5, 2009 Author Report Share Posted October 5, 2009 I'm ok too straight on to it. Perhaps you havn't paid your bill and they've barred you. well you know what us scots are like..... funny, don't see a smilie with a kilt on.... very strange, i'll phone customer services at O2.... Link to comment Share on other sites More sharing options...
SKS_User Posted October 6, 2009 Report Share Posted October 6, 2009 There's an issue with O2/Be Broadband's DNS records and the people who host our website at present. They've been unable to provide an ETA on when the issue will be fixed. There is a workaround however, which I've talked a couple of customers through already, which also has the benefit of letting you filter your connection if you have a static IP issued. https://www.opendns.com/start/computer/ Link to comment Share on other sites More sharing options...
Happy Dude Posted October 6, 2009 Author Report Share Posted October 6, 2009 There's an issue with O2/Be Broadband's DNS records and the people who host our website at present. They've been unable to provide an ETA on when the issue will be fixed. There is a workaround however, which I've talked a couple of customers through already, which also has the benefit of letting you filter your connection if you have a static IP issued. https://www.opendns.com/start/computer/ brilliant, that's me in now..... =D> thank you very much, i can do my first e-order with you now.... i gather there shouldn't be any problems with regular browsing with these settings?? Link to comment Share on other sites More sharing options...
SKS_User Posted October 6, 2009 Report Share Posted October 6, 2009 brilliant, that's me in now..... =D> thank you very much, i can do my first e-order with you now.... i gather there shouldn't be any problems with regular browsing with these settings?? You shouldn't run into any issues, as all it does is replace the list of websites your computer users to display information. The only thing you may notice is that if you mistype an address, you'll get a Google like search page that displays OpenDNS and possible options. Link to comment Share on other sites More sharing options...
Happy Dude Posted October 6, 2009 Author Report Share Posted October 6, 2009 brilliant, that's me in now..... =D> thank you very much, i can do my first e-order with you now.... i gather there shouldn't be any problems with regular browsing with these settings?? You shouldn't run into any issues, as all it does is replace the list of websites your computer users to display information. The only thing you may notice is that if you mistype an address, you'll get a Google like search page that displays OpenDNS and possible options. magic.... glad i'm not a Link to comment Share on other sites More sharing options...
Guest callykeys Posted October 31, 2009 Report Share Posted October 31, 2009 without a doubt it is your isp. having a srong signal does not mean its working fine you need to check your broadband speed. more than likely o2 signal is pulsing and inbetween pulses it misses the reply for sks i get it all the time when i have gone over the "un fair" usage policy Link to comment Share on other sites More sharing options...
Happy Dude Posted November 1, 2009 Author Report Share Posted November 1, 2009 without a doubt it is your isp. having a srong signal does not mean its working fine you need to check your broadband speed. more than likely o2 signal is pulsing and inbetween pulses it misses the reply for sks i get it all the time when i have gone over the "un fair" usage policy everything is fine now... i followed the instructions and it's spot on, i've made a few orders through it now... Link to comment Share on other sites More sharing options...
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