Danny King Posted July 21, 2008 Report Share Posted July 21, 2008 Just had a customer in with a pair of church's shoes, He had them repaired by church's and wasn't to happy with them. They haven't lasted. The soles don't look very worn but the welt is falling apart and the heel block has a couple of nails showing thru Has anyone else come across this? I have contacted church's and asked them if they still repair there own shoe's, I was told they do and they don't farm them out. Does anyone know this to be the truth? They have asked the customer to take the shoes back into there London store for them to be returned to them. Customer isn't sure tho, O and no sorry or an ything from them. Danny Link to comment Share on other sites More sharing options...
Jay Posted July 21, 2008 Report Share Posted July 21, 2008 get some pics up of the repairs danny! had they put a half or through sole on? Link to comment Share on other sites More sharing options...
Danny King Posted July 21, 2008 Author Report Share Posted July 21, 2008 Thru Sole, Will see if I can get some pics Link to comment Share on other sites More sharing options...
Auto Key Wizard Posted July 21, 2008 Report Share Posted July 21, 2008 Is the rubber heel branded with the Church's name? Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted July 21, 2008 Report Share Posted July 21, 2008 Quite a few Retailers of "Church" shoes some years ago took the shoes off the customer and send them to their own recommended repairer. They charged Church prices and pocketed the difference, customers were unaware of the practice. I've seen Church repair dept in action and it aint a repair, its a full remaking proccess with automactic welting and insole replacement, including relining the uppers if needed. Boxed and repturned you would not know them from a new pair apart from the usual wearer caused marks of the uppers and a few creases that the Wrinkle chaser has been unable to remove. Quality is second to none. Link to comment Share on other sites More sharing options...
petercoulson Posted July 21, 2008 Report Share Posted July 21, 2008 are you sure he had them done at church's or did he take them to a jones shop and was told they were going to be sent to church's for repair. the place i know who does repairs for jones strips them to the welt, rewelting where needed and puts through soles on that are supplied by jones to make them look original but they are not the only repairer working for them. Link to comment Share on other sites More sharing options...
keithm Posted July 23, 2008 Report Share Posted July 23, 2008 I would agree with Hugh here, I know the machines that Churches have and the repairs are of a very high quality. I'll bet a pound to a penny that they were repaired 'locally' Link to comment Share on other sites More sharing options...
Danny King Posted July 23, 2008 Author Report Share Posted July 23, 2008 Ok, I have spoken with the customer again and to church's. He is returning them to church's. He said he would take some pics for us. It was a church's shop and i'm not impressed with there service. Customer is going to keep me informed. Link to comment Share on other sites More sharing options...
Hugh-Candoit (ENG) Posted July 24, 2008 Report Share Posted July 24, 2008 Intellesting Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now