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mastergrave universal


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I have a mastergrave universal with vistool software. yesterday when i switched it on it wouldnt do anything. checked all the cables and reinstalled drivers for com2 as it was saying it couldnt be opened. that is now opening but machine still not playing ball. anybody got any ideas. just whenever i got my first work for the machine too

 

please help

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unfortunately mark at umarq couldnt help. I dont know how to run m/c as administrator . do you mean the bios battery in the computer or is there a bios battery in the machine. I am running out of ideas. Does anybody know if there is a service engineer based in Northern Ireland.

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