ironplanet uk900 Posted September 20, 2012 Report Share Posted September 20, 2012 My RW4 gets to the stage "Remove key" then normally asks for the blank to be inserted and "RD" its not recognising we've removed key and nuffin happens WTF,,,,, Link to comment Share on other sites More sharing options...
grahamparker Posted September 20, 2012 Report Share Posted September 20, 2012 What firmware version is the machine running on Mark. Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 20, 2012 Author Report Share Posted September 20, 2012 03.02.061 its reading customers key, but just not doing anything when it says remove key..just stays on "remove key" Link to comment Share on other sites More sharing options...
grahamparker Posted September 20, 2012 Report Share Posted September 20, 2012 Mine says 03.03.061 so you may need a firmware upgrade. Try reflashing the firmware or give Matt or Lee a call at Silca uk on Tel. +44 1293 531134 Fax +44 1293 531108 E-mail: sales@silcaltd.co.uk Web: www.silcaltd.co.uk Link to comment Share on other sites More sharing options...
D-Power Posted September 22, 2012 Report Share Posted September 22, 2012 yes try to update firmware to the latest version (03.03.061), if you have internet connection you can do that using wintransfer and Silca Remote Service (Search HOW TO guide under "Tutorial" section of this forum). Check also if there's no other devices or electric cables near to the RW4 that can cause interferences. Link to comment Share on other sites More sharing options...
lock&quay Posted September 22, 2012 Report Share Posted September 22, 2012 I had this problem & it turned out to be the power supply lead had to be replaced something to do with magnetic field or something , get a new power supply from Silca .Until you get it , use an empty can of coke & hold the base of it over the key hole .This will stop the sc reen from freezing & you can carry on .I had to do that on every key . Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 24, 2012 Author Report Share Posted September 24, 2012 Thank you, for some reason it's working again now.. I will move the machine somewhere else in case of interferance... thanks again. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now