windycity Posted September 10, 2010 Report Share Posted September 10, 2010 hi i have just had to give a refund on an number of era cylinder keys (25b). it would open the door from outside but on the inside of the door it would not open once it had been locked with the night latch. if someone coulkd shed some light on this reason i would most grateful. cheers Link to comment Share on other sites More sharing options...
grahamparker Posted September 10, 2010 Report Share Posted September 10, 2010 The quality of era products took a nose dive about 10 years ago when the invincible halved in price overnight. Chinese manufaturing of the parts,stamping spacing dents into wafers rather than using a brass spacer as they used to. We had profits that would jam straight out of the box,returned loads back to aldridges. The only ERA products now stocked are the budget 3 lever sash range and the fortress as customers want direct replacements. The euro cylinders can be hit and miss and even applying the slightest pressure when cutting can result in a key only working from one side and snagging on the other,even when using genuine blanks. We don't usually get many cylinder keys back when cutting era but we go slower than normal and this usually avoids any problems. Try getting some genuine blanks as the 25b and universals don't make a snug fit in the plug. Link to comment Share on other sites More sharing options...
Mick Friend Posted September 10, 2010 Report Share Posted September 10, 2010 I go with that I only ever used the universals if very, very stuck. just a bit of under/over cut will affect one side - slight tolerence in the pins sizes - I would have popped round and had a go with wiggling up and down to determine if it was over/under or maybe the shoulder is worn. WD40 or one of the others cures many evils Not that I'm getting into that argument again. Link to comment Share on other sites More sharing options...
StevenB Posted September 10, 2010 Report Share Posted September 10, 2010 WD... what? Link to comment Share on other sites More sharing options...
grahamparker Posted September 10, 2010 Report Share Posted September 10, 2010 Abus PS88 or KABA Cleaner(v.expensive) always the better option. Link to comment Share on other sites More sharing options...
windycity Posted September 10, 2010 Author Report Share Posted September 10, 2010 cheers Link to comment Share on other sites More sharing options...
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