Cromwell Posted March 30, 2009 Report Share Posted March 30, 2009 Hello hoping someone can help me out. Got my my IM4 + IM4R machines back from Gravograph after a service end of January. Only just got them out because i need to engrave some rings. I have always run them through a serial adapter port as the machines only have a serial port and my computer only has usb ports. When i try to send the job to the machine i cant because it cant fined the machines. It acknoledges the presence of the plug board but thats it. Always worked fine before though any ideas??????? Thanks Tim Link to comment Share on other sites More sharing options...
Michael Posted March 30, 2009 Report Share Posted March 30, 2009 Have you installed the drivers for the usb - serial converter? I did this a couple of weeks ago while setting up a new laptop with my engraver.Forgot to re-install drivers and computer could'nt find the right com port. Link to comment Share on other sites More sharing options...
Cromwell Posted March 30, 2009 Author Report Share Posted March 30, 2009 Yup reinstalled the software for the serial-usb adapter but no difference. Just pinched a ring atatchment to use on my is200 from the timpsons around the corner (Horrible little thing). But will have cto do untill i work out whats up with the other machine Link to comment Share on other sites More sharing options...
Gray Posted March 30, 2009 Report Share Posted March 30, 2009 Firstly welcome Topcat! After so long! Nice to see you posting here. How nice of Timpsons to lend you an attachment! I don't have a Gravostyle machine but fear not my friend there are many that do and i'm sure they will be along shortly! rlj Link to comment Share on other sites More sharing options...
west Posted March 31, 2009 Report Share Posted March 31, 2009 IM4s will upgrade their own software when plugged into later versions of Quick Click. It may be that the Gravo engineers used the latest version of Q-C whilst they had your machines and did not supply you with an update disc to put on your PC. Suggest you talk with Bob Butler at Gravograph UK to get the latest Q-C. Link to comment Share on other sites More sharing options...
Cromwell Posted April 1, 2009 Author Report Share Posted April 1, 2009 Thanks for the replys.Gravograph called me back today they think one of the boards in the machine has committed suicide. Engineer coming to see me on friday Link to comment Share on other sites More sharing options...
ANDY Posted April 1, 2009 Report Share Posted April 1, 2009 i hate it when that happens Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now