k4mrc Posted November 20, 2009 Report Share Posted November 20, 2009 we ordered a window lock, arrived next day - NO key! phoned the company who stated 'no key comes with window lock as standard', this took us in our shop with great suprise, we asked which key to work the lock and the guy on the phone simply said the manufacter key (wms) - bit dim we stated as there are so many! any how we then looked thru there catalogue, and guess what - it said in bold lettering - 'it comes with one key!' we then told this company who are now sending us one, thing is it would be like me cutting a key for a customer and when they complained it does not work we say 'it comes like that' why does any company try to get out of there legal obligations in this way? crazy! Link to comment Share on other sites More sharing options...
grahamparker Posted November 20, 2009 Report Share Posted November 20, 2009 Any Chance of naming said company Link to comment Share on other sites More sharing options...
k4mrc Posted November 20, 2009 Author Report Share Posted November 20, 2009 by grahamparker » Fri Nov 20, 2009 10:43 am Any Chance of naming said company dont think i am allowed - but they are very 'technical' Link to comment Share on other sites More sharing options...
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