cobblers.keys Posted June 16, 2023 Report Share Posted June 16, 2023 I have replaced a case hu83 from a worn out original. Now the customer says it doesn't work and I have put it in the rw4plus and it says transponder not detected? What can I do?? Customer is hanging around for an answer! Thanks Link to comment Share on other sites More sharing options...
Shoeboy 41 Posted June 16, 2023 Report Share Posted June 16, 2023 What did it read before case was changed Link to comment Share on other sites More sharing options...
canoncan Posted June 16, 2023 Report Share Posted June 16, 2023 Flip remote or older non-flip type? Link to comment Share on other sites More sharing options...
eimco Posted June 16, 2023 Report Share Posted June 16, 2023 Chip on the circuit board is broken or damaged. Did you check to see if the RW4 was reading the chip before you started the job. Link to comment Share on other sites More sharing options...
cobblers.keys Posted June 16, 2023 Author Report Share Posted June 16, 2023 Flip key. Tbh I only checked that the buttons were still working on the remote tester. Link to comment Share on other sites More sharing options...
Shoeboy 41 Posted June 16, 2023 Report Share Posted June 16, 2023 It’s going to be your word against there’s .check every thing before you start a job 99%of customers are great not all are genuine . Link to comment Share on other sites More sharing options...
canoncan Posted June 16, 2023 Report Share Posted June 16, 2023 Check square chip coil on circuit board. The solder on 1 end has maybe broken. Re-solder or wedge it in the case so it makes contact again. cobblers.keys 1 Link to comment Share on other sites More sharing options...
cobblers.keys Posted June 16, 2023 Author Report Share Posted June 16, 2023 Customer has left me his phone number to contact him with an answer. He said if I don't call him he will come back next week Link to comment Share on other sites More sharing options...
cobblers.keys Posted June 16, 2023 Author Report Share Posted June 16, 2023 3 hours ago, canoncan said: Check square chip coil on circuit board. The solder on 1 end has maybe broken. Re-solder or wedge it in the case so it makes contact again. Would anyone be willing to re solder it for me if I sent posted it to you? Thanks hopefully Link to comment Share on other sites More sharing options...
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