RingCube (GRAVOTECH MARKING) software issues

[AURUM]

Hello,

I have RingCube engraver (image) and yesterday my RingCube software start crashing. I can't start app. 

I contacted Gravotech support but they don't support my machine anymore and they can't help me, but I found in manual that in the right side of machine when you take of right panel there is SD CARD with BACKUP SOFTWARE (pictures in attachment) but when I opened my machine there is no card anywhere 

Is there anyone that have this engraver can upload and send me content of that SD CARD. I will be thankful. Any help greatly appreciated

[beware]

Hi,

Please PM me your email address.

Thanks,

 

Ben

[beware]

No liability held for any issues arising from the following of the below procedure.

 

Procedure 1 (reinstalling OS):

1. Extract the contents of OS_abc_01.09fr.zip
2. Copy the NK.bin and version.txt onto your SD card
3. Insert SD card into the machine and turn it on.
4. The screen will display “Installing… “ or similar.
5. Leave it for a good 10 minutes. If the screen changes to say “Completed”, remove the SD card and delete the NK.bin and version files
6. Sometimes it never changes to completed, but has probably worked (hence waiting 10 minutes)
7. Reboot the machine.  It will take several minutes to boot up.

 

Procedure 2 (reinstalling ringcube software):

 

8. Save the SetupRingCubeStd.zip file to your computer and extract the contents
9. Copy the setup.cab file to an SD card or USB memory stick
10. Insert the card/stick into the ringcube
11. Close any errors you see
12. You should be able to see “My Device” (possibly in French) in the top left corner. Double tap on this icon
13. If SD card, double tap on SDCard (or similar) and then double tap the setup file and then tap OK.
14. If USB, Select USBStorage (or similar) and then double tap the setup file and select OK.
15. Restart the machine
16. You may find the machine asks for a few reboots.

 

If this works, you should be able to engrave, but you may find the alignment is out. Please run through the PDF on aligning to setup the alignments.

OS_abc_01.09fr.zip RingCube.pdf RingCubeAligning.pdf SetupRingCubeStd_3.9 - European - USA - Cyrillic.CAB.zip

[Andreas]

On 8/30/2022 at 1:04 PM, beware said:

No liability held for any issues arising from the following of the below procedure.

 

Procedure 1 (reinstalling OS):

1. Extract the contents of OS_abc_01.09fr.zip
2. Copy the NK.bin and version.txt onto your SD card
3. Insert SD card into the machine and turn it on.
4. The screen will display “Installing… “ or similar.
5. Leave it for a good 10 minutes. If the screen changes to say “Completed”, remove the SD card and delete the NK.bin and version files
6. Sometimes it never changes to completed, but has probably worked (hence waiting 10 minutes)
7. Reboot the machine.  It will take several minutes to boot up.

 

Procedure 2 (reinstalling ringcube software):

 

8. Save the SetupRingCubeStd.zip file to your computer and extract the contents
9. Copy the setup.cab file to an SD card or USB memory stick
10. Insert the card/stick into the ringcube
11. Close any errors you see
12. You should be able to see “My Device” (possibly in French) in the top left corner. Double tap on this icon
13. If SD card, double tap on SDCard (or similar) and then double tap the setup file and then tap OK.
14. If USB, Select USBStorage (or similar) and then double tap the setup file and select OK.
15. Restart the machine
16. You may find the machine asks for a few reboots.

 

If this works, you should be able to engrave, but you may find the alignment is out. Please run through the PDF on aligning to setup the alignments.

OS_abc_01.09fr.zipUnavailable RingCube.pdfUnavailable RingCubeAligning.pdfUnavailable SetupRingCubeStd_3.9 - European - USA - Cyrillic.CAB.zipUnavailable

Hello beware,

 

i have a similar problem,

i bougt an ringcube, but the setup folder on ssd is empty.

it would be nice, if you have the poibility, to send me the content of the ssd

i would like to set up the machine, because the password for the managefolder does't works.

the regualr password ( 1234 ) for setting works fine

or do you have an other idea to rebuild the password for the managefolder ?

my name is

Andreas Wieneke, atelier@wieneke.biz

it would be great

[beware]

The other password to try is 4321.

Otherwise, follow the procedure using the downloads available in the previous post.

[Andreas]

thank you, 4321 is working

but i still can't upload a own logofile.

Nothing happens, when hit the buton with the arrow and the squar.

 

[beware]

logo files have to be very specific file types (HPGL vector).  I've never really dealt with the logo import function.  It might be better to convert to logo (send it to ben.warre@gravotech.com) and then copy the logo file manually into the right place.

[Andreas]

o.k.

how can i copy a logofile manually into the rigt place ?

 

i know from an other machine from Grafotech, how to convert the logo into hpgl.

 

[beware]

They go into the IHTMI/Polices folder.  I'm not sure they work as direct HPGL though.  they may need to be converted into log files first.  Only possible using Quick Click.

To get to the IHTMI folder, you have to crash the software by trying to run a software update with no SD card connected.  Then you can see the Windows 3 desktop,  double tap on "My Device" or whatever it is in French, then I think it's NORdisk.

[Andreas]

On 9/28/2023 at 12:46 PM, beware said:

They go into the IHTMI/Polices folder.  I'm not sure they work as direct HPGL though.  they may need to be converted into log files first.  Only possible using Quick Click.

To get to the IHTMI folder, you have to crash the software by trying to run a software update with no SD card connected.  Then you can see the Windows 3 desktop,  double tap on "My Device" or whatever it is in French, then I think it's NORdisk.

THANK YOU VERY MUCH