Automatic chrono hand resetting

[TC@TOWS]

Hi all, does anybody know how to reset the hands on a mechanical chronograph? A customer has brought in a Hublot Big Bang but the main second hand will not reset to zero, it goes to 2 seconds past. Pulling out the crown and using the pushers, like you would on a quartz chrono doesn't work. Found some online advice which suggested holding in the pushers and turning the crown but this doesn't work either. Don't fancy risking damaging it by taking out the movement and removing the second hand! Thanks!

[Count Muppet]

I’d assume if it wasn’t doing what it’s supposed to, it’s either in need of a service, or it’s fake

[Mike at Vauxhall]

If it's not setting as it should by using the buttons, it would be a good idea to just not get dragged into this potentially financial money pit.  I would send them to a Hublot dealer. 

Mike.

Edited February 27, 2022 by cowers lane 583

[grahamparker]

No offence but if the watch is genuine why would they not be using a hublot service centre ?. If the watch is genuine this could be a very costly repair. Once you have taken the back off you have opened yourself up to any form of claim even if the watch would not set itself before you even touched itp. We do not touch any watch over £1000 in value.

[TC@TOWS]

Thanks everybody. The customer is a watch dealer who just has me do minor repairs before he moves things on. I have now washed my hands of it!

[rubinshazi]

Just remove the hand and set it to where u want to. Same as in any other watch.

[grahamparker]

11 hours ago, rubinshazi said:

Just remove the hand and set it to where u want to. Same as in any other watch.

Have you actually looked how much a genuine Hublot big bang costs  ?.

Upto £78k would you really remove the hands and move ? on a £78.000 watch ?.

Of course this all depends on the actual watch being genuine and not a fake.

[Mike at Vauxhall]

13 hours ago, rubinshazi said:

Just remove the hand and set it to where u want to. Same as in any other 

Read an article where Lee mentioned "suicidal repairs", jobs you just shouldn't get sucked into. Classic example. 

[Flash]

I never understand why anyone would take a "£78.000 watch to local shop for a service, a bit like taking a Ferrari to backstreet garage. If customers can afford luxury goods they would surely look for luxury repairs. 

[rubinshazi]

On 3/9/2022 at 11:15 AM, cowers lane 583 said:

Read an article where Lee mentioned "suicidal repairs", jobs you just shouldn't get sucked into. Classic example. 

Ah well. It all depends on how good of a repairer one might be. 

[rubinshazi]

On 3/9/2022 at 8:33 AM, grahamparker said:

Have you actually looked how much a genuine Hublot big bang costs  ?.

Upto £78k would you really remove the hands and move ? on a £78.000 watch ?.

Of course this all depends on the actual watch being genuine and not a fake.

Taking hands off a movement its the same principal with every watch. Weather u start sweating based on the price if it thats up to you. All the antique ones dropped in for repairs, i ask customers to not tell me the price as i want to look at them just as a mechanism that tells the time.

[Mike at Vauxhall]

 

5 stars on Google, thank you very much.  Not worried about my capabilities, over such a minor job. I think you are crazy to even  attempt to think of doing a  substandard part job on such a high value item without finding out the true cause of the fault. 

You should always be aware of how much liability you are exposed to with a job, that has nothing to do with skill, it is just common sense. 

    You do what you do, and I'll do what I do. 

Thank you much. 

[Black shadow]

How do I reset the subdial hands to correct position on a Swiss Hanowa automatic Hans Noll watch? 

[GLENGRAVING]

AI generated link spam reviving old threads? welcome to the future

 

[Lee]

On 3/21/2022 at 12:02 AM, rubinshazi said:

Taking hands off a movement its the same principal with every watch. Weather u start sweating based on the price if it thats up to you. All the antique ones dropped in for repairs, i ask customers to not tell me the price as i want to look at them just as a mechanism that tells the time.

very handy, hands off to align & misalign date, or other complications. 100% not the way to do it!