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Hi All, I raised a support ticket here on the Forum on October 20th and again on Octber 29th, but not heard anything back as of yet.

At that time, my entire "inbox & sent" disappeared. I am currently receiving new emails, but would still love to be able to access past emails and replies ... Does anyone know if Support can help with this sort of thing, or has anyone else had this happen and been able to fix it? Thanks in advance.   

 

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17 hours ago, abababa said:

I only have access to limited admin features on here, but from running other websites I would image it would be pretty difficult to find and restore the backup data required to repopulate older messages for a user.  Maybe @CitySafe can confirm, but I don't think this will be an easy task.

Many thanks for your reply, much appreciated.  :smt023

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