Gravograph LS100 ex 'APF CYCLE ERROR'

[JamesST]

Hi all,

Looking for some help/explanation with Gravograph LS100ex 'APF CYCLE ERROR' that randomly appeared after a job and will now not engrave anything and impossible to find out what it means or how to fix it. Assume it's something to do with Automatic Plate Feeder but i don't have one, wasn't using one at the time and the function  is turned off on the machine.

Any help greatly recieved!

[beware]

Resolved via PM

 

Technical Details:

After a recent Windows 10 update by Microsoft, Laserstyle 7 and below (any/all versions of the LSolution driver) now has a bug which will turn the APF on and give APF Cycle fault errors on the laser.  For some reason, it's related to the length of the file name - if you save your job with less than 16 characters, the issue goes away.

Laserstyle 8 has fixed the bug.  Side note: Another Microsoft update to Windows 10 broke all drivers prior to L-Solution 7.28.  So if you experience slow connection to the machine, and are using Windows 10 and GS8, you need to update the L-Solution print driver.

APF = Automatic Plate Feeder, which no one ever uses (about 4 I know of in the UK)

[JamesST]

Cheers @beware for the help. All was fine after changing the file name.

[Dennis]

Thanks beware, I have an LS100ex and it developed faults(different) after windows update.  Gravograph are aware that the update affects the drivers and they fixed mine by Teamviewer.  It was out of warranty but they did it free..terrific service.