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Smart pro Advanced diagnostics

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Bought from Hickleys when they first came out had some issues with it early on sent it back to Hickleys within a couple of months At one point we were told we could have our money back less the token offer when first purchased since then has been back to Hickleys because the screen  Will not come on told ours had been received and was working fine told it had been turned on  every morning and was fine  it was sent back to me and when I tried it it still would not turn on   given a loan machine again  sent it back  told it was being sent to advanced diagnostics for repair called an told it was back fixed but I must give back loan machine to delivery driver machine arrived  guess what still won’t turn on  my machine is out of the twelve month warranty but problems started within the first  couple of months I asked for replacement as mine was obviously faulty but told no I won’t be getting one  what your thoughts ? Having invested in both Hickleys and advanced diagnostics over the year spent thousands on equipment and staff training I can’t say how disappointed I am in the service  I have received and how let down by the product especially when there’s been no issues with the loan machines or the times we’ve had to borrow other machines from  friends when ours has let us down    

Video shows my machine on left 


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