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Had a customer in today who collects WW1/2 memorabilia. He took this Japanese leather Sword sheath into a local multiple! For the damaged end to be restored to its former glory.

This is what they did at a cost of £20. Not really one for naming and shaming but this is an absolute disgrace by anyone's standards.

I'm going to put it right for him.

IMG_20200307_120317_005.jpg

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The thing that worries me more than anything is the horrendous prices they charge for horrendous workmanship.  I'm convinced they are ruining the repair trade with the above antics. 

I know not all their staff are bad, but it does seem they're getting worse with all these pods everywhere. 

It's only a matter of time before there is a public backlash imo. I'll never let my standards drop, I'd rather jack in than lower myself to that standard.

Cant blame staff, if you dont know you dont know.

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