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Thanks all for your assistance.

 Graham & Rick were spot on as I Called customer and asked if her original keys are working OK, she said only 1 out of the 2 working and even that one sometimes struggling  to open the lock.! 

She thought a copy key might solve the issue and turn the lock !! 

 

 

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18 hours ago, exp121260 said:

Thanks all for your assistance.

 Graham & Rick were spot on as I Called customer and asked if her original keys are working OK, she said only 1 out of the 2 working and even that one sometimes struggling  to open the lock.! 

She thought a copy key might solve the issue and turn the lock !! 

 

 

Customers like that do my head in - they only ever tell you there is a problem with the lock or existing key after you've wasted your hard-earned cash.

Customer: 'That key you cut doesn't work'

Me: 'Do you have any trouble wiht the lock, normally?'

Customer: 'This key doesn't work, sometimes, or is a bit difficult to turn in the lock'

Me: :smt018:smt014](*,):smt035:-({|= 'Why didn't you tell me that, first?'

Customer: 'I thought you'd be able to tell'

Me: 'FFS!!!!!' :twisted:

Rick.

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  • 2 years later...

Had one today. This key you cut worked forabout a month and now it dosent work.

Me do you have the original key

Customer  No I thought you could just file it and make it work.

mE  no you need to bring your original key in so I can copy it.

Me making mental note the key that dosent work now is a UL2 I wonder what the original was, prob  UL2 or equivilent, or some chinese crap with no name.

Bob

 

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