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Dear @Dave the locksmith

We only had a 3% price increase since March compared to 2017.

The new pricing structure will show you the price of a single key then the discount will apply for quantity breaks of 10, 50, 100, 1000.

The only difference is that while before you would see on your invoice the net price per quantity, now you only see the single key unit price and the discount.

We suggested you to see your rep as he could have explained you better the new structure.

Having about 15,000 individual product lines, if you compare all your suppliers you will find some products where we are more expensive and many other products where we are cheaper than the competitions.

@kirkybobYou have to compare keys of the same quality when comparing prices, we sold 5,000 of these keys in the last year and not had a single one back or complaints about the price.

Feel free to contact me if you need more information.

Kind Regards,

Paolo Leccese

Sales Manager

SKS/JMA UK

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On 5/3/2018 at 12:34 PM, Paolo SKS said:

.

@kirkybobYou have to compare keys of the same quality when comparing prices, we sold 5,000 of these keys in the last year and not had a single one back or complaints about the price.

 

?

every wholesaler states this, I have had keys over the years that are poor quality, never once sent one back - just don't order again - so really are you stating your's are better?

 

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I've had what I think is a bad batch of Guardian mortice keys from SKS - the bits seem to be welded on in the wrong spot - leading to an asymmetrical duplication of the cut. I haven't told SKS because other times when I've tried to raise the issue I've got nowhere. 

Like another problem whereby the SKS branded ERA 3 lever RH keys don't fit onto the SKS hooks! I have to get my drill out and ream the hole a bit bigger. Mentioned it to SKS over a year ago - problem persists to date.

On 5/3/2018 at 12:34 PM, Paolo SKS said:

@kirkybobYou have to compare keys of the same quality when comparing prices, we sold 5,000 of these keys in the last year and not had a single one back or complaints about the price.

 

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1 hour ago, NYKeys said:

 

Like another problem whereby the SKS branded ERA 3 lever RH keys don't fit onto the SKS hooks! I have to get my drill out and ream the hole a bit bigger. Mentioned it to SKS over a year ago - problem persists to date.

I thinned the hook, but I also I found that this key the hole was too small irregardless of the brand.

I never send faulty keys back, not worth the effort or expense, just don't order again that particular key from that particular manufacturer. This applies to any of the main suppliers.

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