Silca servers

[St.Am92]

Anyone else having problems connecting to the silca servers with their m box?

Keep getting the message "missing server connection "

[Paul_]

An update was required on your M-box software today. You'll need to do that before you can do anything else.

[St.Am92]

An update was required on your M-box software today. You'll need to do that before you can do anything else.

Thanks for the reply, i already did the update last week, so am stumped to why it won't communicate. Possible bug?.

Worked alright on Saturday.

[k4mrc]

An update was required on your M-box software today. You'll need to do that before you can do anything else.

 

We also did the update and couldn't link up today, I thought something else was wrong?

will re do tomorrow

[hibsjo(SCO)]

ours is linked constantly to the wifi and assume it will be ok

can someone clarify this?

carry on!

[k4mrc]

ours is linked constantly to the wifi and assume it will be ok

can someone clarify this?

carry on!

 

So was ours??

[St.Am92]

 

ours is linked constantly to the wifi and assume it will be ok

can someone clarify this?

carry on![/quote

 

Yes,mine is always connected.The latest update was applied just s few weeks ago. Its been working fine until this morning (m box) with the message'missing server connection '. Wether on wifi or plugged in. Just will not connect to the Silca servers.

I've taken box home tonight to see if a different internet connection makes a difference. And it don't.

[hibsjo(SCO)]

this update had to take place before 22/12/17

will check today and see what machine says

carry on!

[eimco]

As long has the SW version is 1.1.0 it should be ok. But I have the latest software and I have service unavailable on my M-Box this morning. I have the current 04..05.090. Also my Smart Remote Programmer is not working to it’s not connecting on the Silca side too.

[skiathosworkshop]

Same problem in Greece since yesterday.

server: not exist

internet: not exist

Does anyone knows what's going on?

 

[eimco]

My Silca agent knows nothing at all. I hope it doesn’t last much longer.

[St.Am92]

I'm glad it's not just me then.

I spent a good part of yesterday and last evening trying to find a solution to no avail.

No word from silca about this as I'm convinced now it's a problem with their servers.

Would be nice to know when a fix is available.

I'm losing 2-3 jobs a day because of this.

[eimco]

It would be nice to know it will take X amount of time and then we can plan accordingly but the silence is the worst part. Hopefully we find something out soon.

[rapidlocks]

has anyone emailed silca or mat at silca uk , im sure they can advise

[eimco]

Hi Martin I ain’t from the UK and don’t have those contact details. Good idea though.

[St.Am92]

has anyone emailed silca or mat at silca uk , im sure they can advise

I emailed yesterday.

Yet to receive a reply.

[skiathosworkshop]

It looks that the problem is solved

The server works in Greece

I hope the same to everybody

Thanks for your help

[St.Am92]

All working this morning.

Server ok

Internet ok.

Communication from Silca: crap.

[eimco]

Same here all good on the M-Box but the Android version of the Smart Remote App is still not fixed but I can work around that for the time been.

[simon1]

Hi

After silca fantastic M box upgrade my RW 4 plus has been downgraded to  087 version ,how too fix that ?

Many thanks 

[eimco]

You have to hook it up to a computer and connect to the Silca servers on the the Silca SRP section and update that way.

[simon1]

Thanks for your help

[eimco]

No bother hope you get sorted.

[eimco]

Servers down again. Santa Claus doesn’t like Silca servers ha ha

[grahamparker]

Working in Grimsby i have done 3 VW T48 keys this morning. One did take 10 minutes but the other 2 where 2 minutes as usual.