Mike at Vauxhall Posted December 15, 2017 Report Share Posted December 15, 2017 https://www.standard.co.uk/news/london/harrods-sells-out-of-luxury-950-aspinal-of-london-bags-at-bargain-8-after-website-pricing-blunder-a3719976.html I know EXACTLY how gutted they must feel, only last week I priced a dozen laces at £2.60 instead of £2.80. kobblers and SteelCityShoes 2 Quote Link to comment Share on other sites More sharing options...
kirkybob Posted December 16, 2017 Report Share Posted December 16, 2017 although I would normaly honour this type of error, it is not a legal obligation to do so. Quote Link to comment Share on other sites More sharing options...
hakeemz Posted December 16, 2017 Report Share Posted December 16, 2017 i bet they still made some profit on them Quote Link to comment Share on other sites More sharing options...
SteelCityShoes Posted December 16, 2017 Report Share Posted December 16, 2017 although I would normaly honour this type of error, it is not a legal obligation to do so.In store, you can refuse up until the point where you have taken their money. Once the transaction is completed, you cannot try to get back the additional amount. Online it largely depends on your T&Cs which you need to show, but usually the transaction is not considered complete until delivery, so you can cancel it any time up until then, but once it has been delivered, you can’t seek the additional amount. kobblers 1 Quote Link to comment Share on other sites More sharing options...
chrisorros Posted December 21, 2017 Report Share Posted December 21, 2017 Even if they did loose on the bags they have done well with the advertising stories about the error, but their terms and conditions clearly state 'Errors may sometimes occur in our pricing. If we have made an error in the price of a product you have ordered, we will contact you. You will have the option to reconfirm your order at the correct price, or the order will be cancelled'. You automatically agree to these T&Cs when you place an order. Advertising stunt maybe? Mike at Vauxhall 1 Quote Link to comment Share on other sites More sharing options...
SteelCityShoes Posted December 21, 2017 Report Share Posted December 21, 2017 I wouldn’t have thought Harrods needed advertising to be honest. They probably make more in the first 5 minutes of the day than we all make all week Quote Link to comment Share on other sites More sharing options...
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