quickstepsdoncaster Posted October 25, 2017 Report Share Posted October 25, 2017 Hello, I'm based in Doncaster South Yorkshire and own a Mastergrave universal engraving machine, does anyone know a company/person close to me that could service my machine ? any help would be highly appreciated Thank You ! Matthew Blackman 1 Quote Link to comment Share on other sites More sharing options...
CDTL Posted October 26, 2017 Report Share Posted October 26, 2017 Matt at Mastergrave Matthew Blackman 1 Quote Link to comment Share on other sites More sharing options...
Michael Posted October 26, 2017 Report Share Posted October 26, 2017 As far as I'm aware Mastergrave don't support these anymore, any parts are through U-marq. I was give a number for a guy called Mervyn who services them, I think I got it from Pantograph Services. I haven't used them yet but need to get it done, if you get it done let me know approximate costs!! If you want the number, PM me and I'll send it over as not sure if he'll want it put up on a public forum!! Quote Link to comment Share on other sites More sharing options...
beware Posted October 26, 2017 Report Share Posted October 26, 2017 Mervyn knows his stuff. Michael 1 Quote Link to comment Share on other sites More sharing options...
Gray Posted October 27, 2017 Report Share Posted October 27, 2017 Umarq Mark Quote Link to comment Share on other sites More sharing options...
Happy Dude Posted November 20, 2017 Report Share Posted November 20, 2017 Mastergrave do still support the universal machine, Matt recently made me a new switch panel for mine which he posted out and I fitted myself. some parts for my 1999 machine are obsolete, I've lost one of the rollers which worked the curtain (for want of a better word) which stops swarf from entering the workings in the head but it's easy to keep clean... Quote Link to comment Share on other sites More sharing options...
Matthew Blackman Posted September 30, 2020 Report Share Posted September 30, 2020 Hi All , I'm Sarah, Matt from Mastergrave's other half. I'm glad to say he is still very much about, and, post Mastergrave, is now available to service and repair the majority of industry leading computerised engraving machines Contact 07887 244986 or email me on sarahlouisewise10@gmail.com Best wishes. Happy Dude 1 Quote Link to comment Share on other sites More sharing options...
Flash Posted September 30, 2020 Report Share Posted September 30, 2020 4 minutes ago, Matthew Blackman said: Hi All , I'm Sarah, Matt from Mastergrave's other half. I'm glad to say he is still very much about, and, post Mastergrave, is now available to service and repair the majority of industry leading computerised engraving machines Contact 07887 244986 or email me on sarahlouisewise10@gmail.com Best wishes. Always handy to know, how far is Matt willing to travel to service a machine? Quote Link to comment Share on other sites More sharing options...
Matthew Blackman Posted September 30, 2020 Report Share Posted September 30, 2020 1 minute ago, Flash said: Always handy to know, how far is Matt willing to travel to service a machine? All is possible! If you are a long long way away, then we would aim to get a 2nd job in the same area to keep the costs down for you, by pooling the travel/mileage etc .. Quote Link to comment Share on other sites More sharing options...
Flash Posted September 30, 2020 Report Share Posted September 30, 2020 4 minutes ago, Matthew Blackman said: All is possible! If you are a long long way away, then we would aim to get a 2nd job in the same area to keep the costs down for you, by pooling the travel/mileage etc .. Nice idea, maybe you could make us aware of any long distance trips to allow us to take advantage of this offer.. Quote Link to comment Share on other sites More sharing options...
Matthew Blackman Posted September 30, 2020 Report Share Posted September 30, 2020 3 minutes ago, Flash said: Nice idea, maybe you could make us aware of any long distance trips to allow us to take advantage of this offer.. Sure! If you ping me an email to sarahlouisewise10@gmail.com, then we can take it from there! Thanks, Sarah Quote Link to comment Share on other sites More sharing options...
Flash Posted September 30, 2020 Report Share Posted September 30, 2020 1 minute ago, Matthew Blackman said: Sure! If you ping me an email to sarahlouisewise10@gmail.com, then we can take it from there! Thanks, Sarah Many thanks for that, I will take care of that tomorrow. Quote Link to comment Share on other sites More sharing options...
CDTL Posted October 1, 2020 Report Share Posted October 1, 2020 12 hours ago, Matthew Blackman said: Hi All , I'm Sarah, Matt from Mastergrave's other half. I'm glad to say he is still very much about, and, post Mastergrave, is now available to service and repair the majority of industry leading computerised engraving machines Contact 07887 244986 or email me on sarahlouisewise10@gmail.com Best wishes. Matt is a top Man and has always gone the extra mile to help me so happy he is in business all the very best Matt and Sarah Happy Dude 1 Quote Link to comment Share on other sites More sharing options...
Matthew Blackman Posted October 3, 2020 Report Share Posted October 3, 2020 On 10/1/2020 at 7:28 AM, CDTL said: Matt is a top Man and has always gone the extra mile to help me so happy he is in business all the very best Matt and Sarah What a lovely comment! Thank you so much, that means a lot to us. Quote Link to comment Share on other sites More sharing options...
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