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Anyone else find that when they order trophies a big proportion of what you order is normally out of stock?

 

Why would they not have stock less than half way through the year! Does my head in! Who can you rely on for stock?

 

As a our trophy business is small and we have limited room we don't carry much stock so I need a supplier I can rely on.

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I think Glenway system great, always know when putting order in whether they have the items or not, invariably if they are out of stock the customers always find something else.

This gives me great customer service and makes us more professional, every business in the world cannot have every item in stock every time we order.

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I tried to do two orders today, one with Trend and one with Glenway. Both companies as bad as each other, both orders were for football clubs. It amazes me how each year at this time they run out of football trophies.....just when we need them.

 

In both their defences though, online ordering shows me stock quantites and i can arrange for alternatives.

 

More stock over good website would be better though.

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I tried to do two orders today, one with Trend and one with Glenway. Both companies as bad as each other, both orders were for football clubs. It amazes me how each year at this time they run out of football trophies.....just when we need them.

 

In both their defences though, online ordering shows me stock quantites and i can arrange for alternatives.

 

More stock over good website would be better though.

I don't understand how you can run out of trophies in May!  Not even half way through the year.  Clearly they don't stock a years supply.

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Glenway so far this year , much better....web ordering is fool proof and like the fact we can see live stock levels...yes bit more expensive , but quality is what most want we find ......Trend I find up and down ....this past week I must say they have been good with orders I've had from them .....

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