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"Hello Madame, How can I help you?"

"I've lost the keys to my filing cabinet, can you get me one"

"Do you have the number that is on the barrel?"

"Yes, it's 244"


All going well so far, isn't it?


"Good, I can probably get you one with that number, let me take your details and I'll make a phone call and let you know"

"How much will it be?"

"I'm not 100% sure, but probably around £5."

"Oh my goodness, I won't bother at that price. I thought it would be about £1"


And off she stormed!

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Don't you just love these customers. Had a woman in for a pair of pu's. Who, when I told her the price, said I must be a rich man charging £6.50 for a tiny bit of rubber. I know how cheap that is and it's the one thing I know I am cheap for. I lifted the counter flap,and very nicely invited her to do it herself for free if she wanted. She declined. I said she should not denigrate another person's skill when she cannot do the job herself. Also she had to factor running costs, rent,rates,utilities,rubbish collection before I even pay myself. She was very contrite. All the while her husband stood there with a grin on his face. She must do this in lots of places as he looked like he was enjoying her being politely disabused of her understanding.

I must have been having a good day as normally tell them to go somewhere else and don't come back!

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