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I've been trying to email the pictures to SKS with no success, so they got on the forum and had a look at them here instead. Apparently the only cross reference they have for ISI is RU-8D

 

RU20 (RU-16D) is too short, but it does have the same profile as RU-8D which is the right length. It's the width of the flat along the back that's worrying me, it's much narrower on the original.

 

Never mind, we'll give it a go on that and hope that it works. Otherwise the customer will have to go back to the company that supplied their door.

 

Thanks, Valerie

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