The Vistool Owners Club

[Michael]

Haven't needed to do this for years, but IIRC...

 

Production > Configuration > Machine Dimensions > and change the x setting by 1 or 2 mm up or down depending on if your out to the left or right.

[Forest Cobbler]

Genius 

 

Just like that and it's back to the centre again.

 

Thank you

[Forest Cobbler]

I realise that this is possibly a very stupid question.

 

But is there anyway to back up the Vistool program complete with all the saved jobs & templates ? Just in case the computer dies.

 

I know I can back up files etc. to an external hard drive, but I don't know if you can do a complete program.

 

Or is everything saved on the dongle anyway?

 

Thanks

[Michael]

I would imagine you just install the software on thge new computer and use your original activation key which pairs with your dongle!!

[Paul_]

I would imagine you just install the software on thge new computer and use your original activation key which pairs with your dongle!!

But that wouldn't save your jobs.....would it?

[Michael]

But that wouldn't save your jobs.....would it?

No, but you just save, then re-install the jobs folder from an external hard drive or USB stick.

[Forest Cobbler]

So I can save the job folder as a separate entity, without having to save the whole program?

 

Excellent, that's exactly what I was hoping to be able to do.

 

Thanks, Valerie

[StevenB]

This shows you where in the folder tree to look for the files.

It should be pretty much the same in other versions of windows!

[Forest Cobbler]

There are times when I really worry about my brain. It's not like I haven't had to go to that list many many times in the past. How did I not realise that I could save just that bit 

 

Thanks

[physixz]

Hi, I'm a new member after searching the internet for help on installing vistool 6. I have a roland egx-600 and an xp pc running vistool 6 that was bundled with the machine. I need to install the software on a new machine as its now unreliable but so far i cannot get the installer to run in windows 7 or 10. Has anyone managed to get vistool 6 running in windows 10? my usb key is only a 32 bit version so have tried both 32 bit 7 and 10 but no luck.

 

Thanks in advanced

[Michael]

Vistool 6 is obsolete, you will probably have to upgrade to the latest version!

 

Speak to U-marq would be your best bet.

[Forest Cobbler]

I assume that I have turned something on by mistake, but I've just started getting this warning message flashing up whenever I send a cylindrical record down.

 

 

I know that I just have to click on ok and it'll go away, but it's just a bit irritating, especially when I nearly always get this warning (on pretty much any job) that needs clicking off as well.

 

 

If it was the first cylindrical job I could understand it but, for instance, I have just done a run of 10 annual records on cup bases and I got both warning messages every time. I've looked at the machine settings and the message at production start is unchecked, so it surely can't be that. 

 

 

The first warning doesn't seem to pop up on normal cylindrical jobs though (apart from when I've just switched over from flat bed), which is very confusing.

 

Any ideas?

 

Thanks, Valerie

 

[Michael]

I get a lot of "error resetting" messages, I just go to

Production - Reset

then Production - Device

all is then ok.

[Forest Cobbler]

I'm always nervous of resetting things in case it effects anything else, but if you've done it before with no issues, I'll give it a go.

 

Thanks

[Forest Cobbler]

It worked ! 

 

Thanks again. V

[Forest Cobbler]

I've been updating my board of signs that we can do onsite, and have hit a problem that I thought I had managed to overcome by getting a wide nose cone.

 

You can see in the picture that there is a small patch in the back of the 6 that is lower than the rest. This is because the width of the number at that point is greater than the width of the nose cone, and as the cutter is hatching across on it's second run, the nose cone drops into the gap.

 

 

Should I be doing this type of job in a completely different way? 

 

 

[Michael]

Have you tried a hatch routine instead of an island one?

[Forest Cobbler]

This was hatched. 

 

 

[Michael]

I suppose the only other way would be to do away with the nose cone and use the depth profile function.

[Forest Cobbler]

Once upon a long ago, I remember trying to set a depth profile when doing a larger sign, as our machine doesn't seem to operate on a completely flat plane. But it would only let me set a profile in one direction, either side to side or top to bottom and I wanted to combine both as the engraving starts out fine in the top left corner but gets shallower as you get towards the bottom right corner, until it disappears altogether. 

 

If there is a way of setting the depth profile to a overcome that I would be immensely grateful. I've never really bothered with it since so I'm sure there must be a lot that I do not know about how to set it up correctly.

 

Thanks

[Forest Cobbler]

Had a really helpful phone call from Mike (?) of u-marq who gave me some good advice on using clearing toolpaths, and put me right on something I had been doing wrong for years. So hopefully I will not have any more issues with the nose cone dropping into the gap.

 

I suppose it's one of the problems with being mostly self taught on these machines, you don't always realise that there's a better way to do something. But it's nice to know that u-marq are keeping an eye on this thread and will phone to give advice if they think it's needed. 

[Michael]

Had a really helpful phone call from Mike (?) of u-marq who gave me some good advice on using clearing toolpaths, and put me right on something I had been doing wrong for years. So hopefully I will not have any more issues with the nose cone dropping into the gap.

 

I suppose it's one of the problems with being mostly self taught on these machines, you don't always realise that there's a better way to do something. But it's nice to know that u-marq are keeping an eye on this thread and will phone to give advice if they think it's needed. 

Go on then, share!

See if we've all been doing it!!

[xmb64]

Hi,

 

For all Vistool users and anyone with a U-MARQ engraving machine your best point of call is the U-MARQ Forum. One of the purposes it was created is to help our customers get the best out of their machines. If you register this will give you access to videos and documentation on how to use specific function, materials and loads of other information to assist you in make the most out of your investment.

 

Richard.

[Forest Cobbler]

Maybe it was Rick, not Mike. I was feeling very 'off the ball' that day, so almost certainly got it wrong. I'm sure I came across as more than a little dim.

 

For the last however many years, instead of using the 'clearing toolpath' option I had been using the 'hatch fill' option. Which means, of course, that everything comes up that much wider allowing the nose cone to drop into the gap between the two outside lines. It would probably have helped if I'd thought about measuring the gap between the lines and comparing it to the diameter of the nose cone, as he suggested.

 

He also suggested not doing the whole sign in one hit if there's issues with bits being missed when engraving without the nose cone, and to do it in sections instead so that I could reset the surface on the lower parts.   

 

Anyway, I have now put a piece of foamex on the flatbed and milled it off to create what should now be a level surface, so hopefully I won't need to resort to using the nose cone so often. Which will save time weeding the vinyl out off the letters afterwards too.

[Forest Cobbler]

A while ago the latest 'lad' managed to change all the jobs that I had saved in the Vistool program into pdf files. He doesn't know how he did it, or how to change them back, and everything I have saved since becomes a pdf too.

 

Granted, it doesn't seem to be causing a problem at the moment, but I'd be interested to know how to change them back should I need to.

 

Any suggestions?

 

Thanks.