Happy Dude Posted September 22, 2009 Report Share Posted September 22, 2009 Tried to open an account today with Dalvey, supplier of nice hip flasks, travel clocks, etc sent fax off , phoned them to see if she got it , she said yes what type of buisness are you I replied shoe repairs, key cutting, engraving, She said we dont supplie to shoe repair shops only higher end shops I said ok i'll spend my 2 thousand pounds with another gift supplier, she laughed and said ok!!!!!!!!!!!!!!!!!!!!!!!!!!!!Nice to see a company doing well they can turn 2k away nothing changed there then, i tried about 10 years ago when i first started engraving and the answer was the same... Link to comment Share on other sites More sharing options...
kobblers Posted September 22, 2009 Report Share Posted September 22, 2009 Bloody snobby idiots Who can turn 2k away in the current economy? Rick. Link to comment Share on other sites More sharing options...
Danny King Posted September 23, 2009 Report Share Posted September 23, 2009 Bloody snobby idiots Who can turn 2k away in the current economy? Rick. I guess they can...... A tad short sighted i think Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 23, 2009 Report Share Posted September 23, 2009 Yup, must agree with the opening post here.. I had a similar expirence with these BUFFOONS... stuck up tart of a saleswoman at the springfair some years ago. Looking down her ageing powder overdosed nose at me, how presumptuous of her to think I was running a lower class of business than they are used to, my shops outsell our local jewellers and look smarter, and we do dogs b***ocks engraving service. Link to comment Share on other sites More sharing options...
Lee Posted September 23, 2009 Report Share Posted September 23, 2009 Please observe the sites terms & conditions on this topic. Lee Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 23, 2009 Report Share Posted September 23, 2009 Fair comment Boss, but my post is based on fact LOL There was a lot of powder on that nose Link to comment Share on other sites More sharing options...
k4mrc Posted September 23, 2009 Report Share Posted September 23, 2009 best thing is - they used to supply tel and also vince who both were putting in orders for 2-3 k on a regular basis, then told em both to 'go away' i was at the time thinking of having a go with them, what a wierd and wonderful way of getting 'new business' Link to comment Share on other sites More sharing options...
Michael Posted September 23, 2009 Report Share Posted September 23, 2009 Lets all e-mail or ring them saying we've got 7 or 8k to spend with them and then f**k em off SNOBBY :buff:S Link to comment Share on other sites More sharing options...
keithm Posted September 24, 2009 Report Share Posted September 24, 2009 Why doesn't someone contact them in a nice way and ask them to change their policy. They may not be aware of the massive increase in engraving business through shoe repairers and how professional you have become over the last few years? If you put a multiplier to the potential revenue through you guys the potential business could be huge! Come on Lee, get typing mate Keith Link to comment Share on other sites More sharing options...
Danny King Posted September 24, 2009 Report Share Posted September 24, 2009 Why doesn't someone contact them in a nice way and ask them to change their policy. They may not be aware of the massive increase in engraving business through shoe repairers and how professional you have become over the last few years? If you put a multiplier to the potential revenue through you guys the potential business could be huge! Come on Lee, get typing mate Keith Or why bother there loss, If they think our trade isn't good enough for them let them rot I say Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 24, 2009 Report Share Posted September 24, 2009 Why doesn't someone contact them in a nice way and ask them to change their policy. They may not be aware of the massive increase in engraving business through shoe repairers and how professional you have become over the last few years? If you put a multiplier to the potential revenue through you guys the potential business could be huge! Come on Lee, get typing mate Keith Keith is right, I can understand a company with a good quality product, wanting it retailed in quality outlets....Not "Billies Cobblers" alot of us independants have evolved into quality service centres. But I believe the "cobbler shop" is a bit of a turn off for alot of quality gift suppliers. Some of you will remember a thread a long time ago about what we call our business's, I'll try and find it....................... Link to comment Share on other sites More sharing options...
Lee Posted September 24, 2009 Report Share Posted September 24, 2009 Some of you will remember a thread a long time ago about what we call our business's, I'll try and find it.......................[/b] viewtopic.php?f=2&t=747&hilit=business Link to comment Share on other sites More sharing options...
Pyrite Posted September 24, 2009 Report Share Posted September 24, 2009 I had a similar experience here in Australia where they told me that they do not sell to shoe repairers, so I told them that I was an engraving shop. They had nothing against that and started to supply me. Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 24, 2009 Report Share Posted September 24, 2009 Some of you will remember a thread a long time ago about what we call our business's, I'll try and find it.......................[/b] viewtopic.php?f=2&t=747&hilit=business Ta Lee Link to comment Share on other sites More sharing options...
keithm Posted September 24, 2009 Report Share Posted September 24, 2009 Why doesn't someone contact them in a nice way and ask them to change their policy. They may not be aware of the massive increase in engraving business through shoe repairers and how professional you have become over the last few years? If you put a multiplier to the potential revenue through you guys the potential business could be huge! Come on Lee, get typing mate Keith Or why bother there loss, If they think our trade isn't good enough for them let them rot I say But where does that leave you Danny. If you want the goods and more to the point, your customers demand the product, you should be doing all you can to supply it. Dalvey might just need updating, as I have said, in how the shoe repair business has changed, it could be that they were simply unaware of a growing market that exists within the shoe repair trade. Their attitude does seem a little dismissive, but I wouldn't give up without a fight and prove them wrong, whilst satisfying your customers demands. It would only take them to supply 6 or so of you and they could find an untapped market. If it was me, I would want to be one of the first, as they have a good name in the market and their products pretty much sell themselves. They are also engravable, I have done many myself, a great opportunity if you ask me. Dalvey, from memory, predominently supply the 'Jewellry' trade, you may find that their business has suffered over the last few years. With the demise of their watch battery revenue and general sales due to recession, Dalvey may have suffered as well, but are waiting for that trade to pick up. However, OUR trade has picked up in this area which could result in Dalvey improving their sales by dealing with us. Keith Link to comment Share on other sites More sharing options...
Lee Posted September 24, 2009 Report Share Posted September 24, 2009 I have sent Dalvey an email & will forward a letter if we receive no response. Lee Link to comment Share on other sites More sharing options...
Danny King Posted September 24, 2009 Report Share Posted September 24, 2009 I take your point Keith, But take a walk round one of the gift/Jewellery shows and you will find plenty of suppliers willing to sell to you Why should I try and talk round a supplier who thinks my shops arn't up to there so called standards. If I remember correctly i'm the customer, So let them sell the goods to me. Ok i'm guess i'm going to get it now Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 24, 2009 Report Share Posted September 24, 2009 Do you mind if I punch you in the face Dan Their product is good, If you have a market for it, its worth persisting sometimes, cus you know "Billies Dusty Cobblers" won't be selling it. Link to comment Share on other sites More sharing options...
Danny King Posted September 24, 2009 Report Share Posted September 24, 2009 Do you mind if I punch you in the face Dan Their product is good, If you have a market for it, its worth persisting sometimes, cus you know "Billies Dusty Cobblers" won't be selling it. Ok you can Mark....... But Billies Dusty Cobblers don't sell anything Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 24, 2009 Report Share Posted September 24, 2009 Do you mind if I punch you in the face Dan Their product is good, If you have a market for it, its worth persisting sometimes, cus you know "Billies Dusty Cobblers" won't be selling it. Ok you can Mark....... But Billies Dusty Cobblers don't sell anything Yes, thats exactley why Dalvy won't supply................ You wouldn't put a Rolex in a sundry bag would ya, So why put quality giftware in a sh*tole.. Link to comment Share on other sites More sharing options...
Danny King Posted September 24, 2009 Report Share Posted September 24, 2009 Yes, thats exactley why Dalvy won't supply................ You wouldn't put a Rolex in a sundry bag would ya, So why put quality giftware in a sh*tole.. Damm thats where i have been going wrong Link to comment Share on other sites More sharing options...
keithm Posted September 24, 2009 Report Share Posted September 24, 2009 =D> =D> =D> =D> =D> Well done Lee Well said Mark Blinkers off and lets have a look, that's the best move forward Link to comment Share on other sites More sharing options...
Auto Key Wizard Posted September 24, 2009 Report Share Posted September 24, 2009 Good luck with Dalvey... I had an account with them for three years, Called them October 2005 with a £3k Christmas stock order & was informed that my account had been closed, after asking WTF was going on, their response was that "you haven't ordered anything within the last six months", I didn't need anything within that period as I still had good stock levels from the £4K order eight months previous. I told them "carry on" I'll invest my funds elsewhere I was the only Dalvey stockist in my area, their loss not mine Link to comment Share on other sites More sharing options...
ironplanet uk900 Posted September 24, 2009 Report Share Posted September 24, 2009 Good luck with Dalvey...I had an account with them for three years, Called them October 2005 with a £3k Christmas stock order & was informed that my account was closed, after asking WTF was going on, their response was that "you haven't ordered anything within the last six months", I didn't need anything within that period as I still had good stock levels from the £4K order eight months previous. I told them "carry on" I'll invest my funds elsewhere I was the only Dalvey stockist in my area, their loss not mine Link to comment Share on other sites More sharing options...
keithm Posted September 25, 2009 Report Share Posted September 25, 2009 There has already been 3 or 4 of you on here spouting about £2k-£3k orders. Once Dalvey recieve Lee's letter and look at the potential, they should have a closer look at our Trade, it could go to £20k - £30k I'm sure If they then chose to ignore it, they truly do need shooting I'm not sure any Company can afford to turn down that kind of business on a principal But I could be wrong Keith Link to comment Share on other sites More sharing options...
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