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I took a pair of my husbands shoes in for repair. They were expensive shoes and it was there first repair.

I paid £65 for the job, and within a week the sole started coming away along with the lip around the edge. When I took them back the repairer said they were beyond repair because of faulty stitching by the manufacturer !!!!!!

My husband sent them back to Barkers, who told him that the stitches had been damaged by the repair.

We never had any problems with the the repairer we used to use before he closed down.

So how can you tell if the job is done properly.

 

Julia.

 

Julia, check your PM's :wink:

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Guest Julia Roberts
So how can you tell if the job is done properly.

 

Julia.

Julia

 

This is a difficult one to answer! However I would say its not what IS done but quite often what isn’t

 

Ask the repairer you are thinking of using to have a look at a pair of shoes they have repaired previously (on the self ready for collection)

If they don’t have any, they are not very busy! (why)

Are they are reluctant ?

Do the shoes “Lookâ€

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Lee,

 

I very much see the difference between what you are describing and what has been carried out on my shoes and the time entailed.

 

Interesting...... in terms of longevity is there a difference? Certainly there is a certain satisfaction in having them look as they did originally. As a punter I would not have known what you have shown was possible....

 

Very interesting indeed......

 

cad

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I very much see the difference between what you are describing and what has been carried out on my shoes and the time entailed.

 

When you uploaded pictures of your shoes CAD, I think most members thought they were quality shoes, as the picture didn't really show much detail. And as you went into so much depth, I for one thought you were after the best possible job. Although later you did say later you were on a budget.

As it turned out they wasn't, and had you brought them into one of my shops. I would have done a quality job for about £30.

I mistook you as customer looking for a quality job. (total rebuild) not just a basic repair on a pair of average shoes

 

 

Interesting...... in terms of longevity is there a difference?

 

Of cause theres a difference. The old lining is removed before the new lining is fitted. this also helps retain the shape of the shoe. And is more comfortable.

 

 

Certainly there is a certain satisfaction in having them look as they did originally.

 

Exactly, thats why guys that do this type of work are very busy. There are many quality customers out there who appreciate true craftsmanship.

 

 

As a punter I would not have known what you have shown was possible....

 

I suspect whoever repaired your shoes didn't know either

 

Very interesting indeed......

 

thanks :wink:

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on cads repair timpsons outersole stitcher seems to have a very large stitch may they blaked them and the welts back on all in one go thats why they only charged 45.

 

If you look closely and apply scaling techniques you will see that unless you are a dab hand at altering the Cams on a Goodyear that these are in fact Stitched via the Insole, this also tells me that there is not a Goodyear welt but an artificial stuck-on Welt as I suspected and commented on many posts ago before these shoes were repaired. I may be wrong of course and without seeing the shoes it is impossible to tell but perhaps cad will tell us. all you have to do cad is to look inside the shoe down at the forefront and tell us if there are 2 rows of stitching inside, or at least 1 row and a row of holes where the other original stitches were.

 

My advice is this scenario is true is not to price a job up before visually inspecting them. (especially UGG Boots :wink: )

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If you look closely and apply scaling techniques

 

:roll: :roll:

 

 

 

 

My advice is this scenario is true is not to price a job up before visually inspecting them. (especially UGG Boots :wink: )

 

har har............I never gave Cad a quote, I gave him a "worst case sinario", and told him I'd have to see the shoes beforehand.

 

As for the UGG boots, I didn't take them in, and you can't treat everyone like a scheming scumbag, as in this case. :wink: :wink: :wink:

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Interesting...... in terms of longevity is there a difference?

I believe so. You now have a linning which in places is at least twice as thick as originally maybe more as the leather used for the lining looks to be very thick!

You also have the original hole already ghosting on the new linning, you will find that where the step is you will get wear quite quickly around the rim of the original hole (if that makes sense!).

 

I wouldn't mind betting that after only a few wears you will begin to see the effect of this on the lining.

 

I am not one to feel comfortable criticising other peoples work or service, I have answered questions posed & will try to leave the rest of this topic to other members.

I am pleased YOU are happy with your repairs & with the topic being so successful I'm also pleased you found the forum!

 

Lee

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Here's the pic of the inside of the shoe..... can't get to the front as its glued down...

 

751_shoe_inside2_1.jpg

 

 

Stitching size is 7mm - 5/16 inch

 

cad

 

p.s. Lee, I'm very happy with the repair - it is very much better than what I have had before by a country mile so this is now an academic discussion....it is certainly interesting to know if these aren't Goodyear welted as that would mean 4 years back I was duped !

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I would guess from the picture that the black stitches are the original ones & the white/cream are the new ones. Sadly these have missed the middling layer & will possibly put extra pressure on the upper which may perforate over time, as I said previously

Its obvious to see, there’s a difference between the two

 

This will emulate to the rest of the repair.

 

With this type of stitching these shoes are NOT Goodyear welted, but that doesn’t make them a bad shoe, they have served you well & will continue to do so, key for future is to continue with getting them re-cycled (perhaps by me next time :lol: )

 

Lee

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Lee,

 

You are correct, the black are the original and the cream / white are the new stitches. I see what you mean about extra stress as the they are stiched about 3/16 of an inch away from the original.

 

If I am perfectly honest I don't know exactly what Goodyear welting is and am simply repeating a term without understanding!

 

cad

 

p.s. re your last point - yourself and planet can now consider me educated (all-be-it with a limited understanding)

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Methinks cad is almost at the point where he can go forth and spread the word as an amateur expert, he will certainly be able to hold his own when dealing with a Shoe Repair oulet in the future.

I think we can hold our heads high here gents.

 

2 points I feel need mentioning.

First on the back lining. No-one, yes no-one, will remove a lining to replace a back quarter damage unless the shoe is completely stripped down to component parts. The lining repair is what every one of you would have done including me, but on a smaller scale.

 

Secondly there would not be any concern as to how long things will last as in the eyes of the Law they have to "Be of a Merchantable Quality" and "Fit for the Purpose" anyone who has a disrespect for these lawshas only themselves to blame if things go pear shaped in the Local Press.

 

Perhaps it might be an idea for a Timpson spokesperson to reply on how their company deals with a complaint of poor wear. (this is of couse a hyperthetical situation),

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hey cad

it was nice of you to get back with the pics of your repair.

its been fun reading the posts and i,m glad your a happy with the repair.

one of the reaons the job is the best by amile is because you had them longsoled and heeled not 1/2 soled with 10 ton of metal holding the soles on. but be wary in wet weather as they may let in more water than they used to.

ithink you got an absolute bargin on the price though and i bet if you tried again under a different name and mailing address you could add £20. to thebill.

 

regards

farty

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Why not try yourself farty?

Just like cad, they dont know you.

 

Thiinking about it in depth (that hurts) I doubt very much if the people involved in cads repair would even be aware of the forum let alone give him a discount.

 

Heres a test for you. Ring the factory ask how much a pair of through soles blaked on is to a private customer sending by post. oh and dont forget to tell them about the 15% discount advertised on their web site.

Ask what the cheapest price would be farty. Tell them the truth, that you are a cynic and dont believe they can repair shoes at that quality and at that price (at this point quote what cad paid).

 

At the same time ask who is a member of the forum.

 

Then you could send all your customers shoes there, charge them an extra £10 and flog all your repair equipment and let someone else take the hassle.

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2 points I feel need mentioning.

First on the back lining. No-one, yes no-one, will remove a lining to replace a back quarter damage unless the shoe is completely stripped down to component parts. The lining repair is what every one of you would have done including me, but on a smaller scale.

 

No one! here's a little tutorial of how "Cobb-Lees" performs the back lining task! no other repair done, no full strip down just a simple back lining! (Its not stuck over the damage either!)

 

Lee

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  • 1 month later...

Hi Guys

I missed this posting altogether and have found it interesting from both sides.I noticed that nobody caught or at least pointed out that those full soled shoes were actually 3/4 spliced under the heel.Is that a normal thing in the UK?Why on earth would you up sell and charge him buy the way a price paid for full when you give him a 3/4job. Are you saving the ends for tips or just not skilled enough to match the bases.To anyone that does it that way I say its a no no in my book unless maybe and I mean maybe the guys shoe is so big that its longer than a soling strip but I haven't run into that yet.I was once told that it was done that way during the war to conserve material.WARS OVER PEOPLE!

:wink: Ray Torcaso

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