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5 hours ago, Bren said:

When you've cleaned the machines after a hard days graft and you're ready for home. or a pint, how come somebody always comes in and wants 3 Rim keys cutting? Or a fancy stiletto re-heel on a .95 tube with the pin heads walked off?

Sod's law.

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4 minutes ago, grahamparker said:

I open up and take the money, i would work until midnight if a customer wants something desperate.

The only exception is when i have to be somewhere. Money is profit at the end of the day.

 

Me too. Usually tell customer it will be double the price as i'm on overtime now..

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9 minutes ago, Bren said:

Me too. Usually tell customer it will be double the price as i'm on overtime now..

If it is keys i charge exactly the same.

A few years back on a saturday a guy walked in just after 1pm (we close at 1pm).

He bought 3 security chains and i think 5 padlocks and extra keys he spent over £450.00 and it took me 15 minutes to serve him.

He is now a very regular loyal customer. Flexibility is the best way to be especially in the current climate.

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2 hours ago, grahamparker said:

I open up and take the money, i would work until midnight if a customer wants something desperate.

The only exception is when i have to be somewhere. Money is profit at the end of the day.

 

Agree I have been known to open up if a customer needs somthing and catches me in the street after closing time.

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I've been stopped more than once on my way home. If I'm close to my shop, I'll go back. (Unless I have another appointment). If I'm not that close, I'll say pick it up tomorrow (a watch) or come in tomorrow.

If I'm in the shop, I'm open, irregardless of my opening hours. 

Mike.

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13 minutes ago, grahamparker said:

I work when I am on holiday as you know Bren. Will be doing so again from Jamaica in 12 days time.

I do 50 hours every week but would do more if required. Pays for more holidays.

 

Modern technology is great for that.

I only do 20 odd hours open but phone and laptop are always pinging with work.

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1 hour ago, cowers lane 583 said:

I've been stopped more than once on my way home. If I'm close to my shop, I'll go back. (Unless I have another appointment). If I'm not that close, I'll say pick it up tomorrow (a watch) or come in tomorrow.

If I'm in the shop, I'm open, irregardless of my opening hours. 

Mike.

 

On 8/23/2022 at 1:05 PM, Bren said:

When you've cleaned the machines after a hard days graft and you're ready for home. or a pint, how come somebody always comes in and wants 3 Rim keys cutting? Or a fancy stiletto re-heel on a .95 tube with the pin heads walked off?

But I fully understand what you are saying. It can be a real pain.

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I get people coming passed my shop all hours walking their dog or on their way from work many times after 5pm. I always leave my door and lights on until I leave often after 6pm and they often ask are you open? I always say if I'm here then I'm open. Took good money sometimes tbh. I will be in work again over this bank holiday weekend doing rearranging and no doubt people will come in for jobs. If they don't get served by me they will go somewhere else eg supermarket T's.

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2 hours ago, wendysl said:

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Bollocks.

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