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How do we now get parts etc for these machines. 

For example I go through plenty of the rubber bands that change the pressure from rotated to diamond rotated??? 

Also how about downloads when you change a laptop?? 

I would look forward to some feedback please. 

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Have you tried  http://u-marq.com/

Rubber band part number 

https://www.u-marq.com/gem-spindle-drive-belt-sp-00101-sp-00101-366077645?search=spindle belt

 

Software downloads

https://www.u-marq.com/software-downloads-494506241

 

ordered some belts and glitter pet tags on friday, delivered monday ...

also got a new machine coming next week

 

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