Phill Posted April 26, 2022 Report Share Posted April 26, 2022 How do we now get parts etc for these machines. For example I go through plenty of the rubber bands that change the pressure from rotated to diamond rotated??? Also how about downloads when you change a laptop?? I would look forward to some feedback please. hakeemz 1 Quote Link to comment Share on other sites More sharing options...
markyboy101077 Posted April 27, 2022 Report Share Posted April 27, 2022 Have you tried http://u-marq.com/ Rubber band part number https://www.u-marq.com/gem-spindle-drive-belt-sp-00101-sp-00101-366077645?search=spindle belt Software downloads https://www.u-marq.com/software-downloads-494506241 ordered some belts and glitter pet tags on friday, delivered monday ... also got a new machine coming next week hakeemz 1 Quote Link to comment Share on other sites More sharing options...
Paul_ Posted April 27, 2022 Report Share Posted April 27, 2022 Agreed, service UMarq is superb! Needed a new pc to run one our machines and after phone call, I had everything sorted and back up and running. Paul hakeemz 1 Quote Link to comment Share on other sites More sharing options...
hakeemz Posted April 27, 2022 Report Share Posted April 27, 2022 agreed , all my interactions with u marq have been more than satisfactory Quote Link to comment Share on other sites More sharing options...
CotswoldEngraver Posted April 29, 2022 Report Share Posted April 29, 2022 U-marq offer the highest of professional service. Never had a problem. Mark is extremely knowledgible. Quote Link to comment Share on other sites More sharing options...
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