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Cylindrical signature engraving

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sig 3.jpgsig2.jpgHi

We are doing cylindrical engraving on our signature engraver but its not giving us a proper

height text we end up with a thin red rectangle with some sort of flat text.

We have reset engraver etc and flat works as normal.

Pics to show whats happening

Any advice/answers please.

Thank you in advance



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