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Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15.  On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments?

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19 hours ago, stevecoco said:

Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15.  On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments?

are you in uk mainland? if yes something is not right..£19 delivery doesnt make sense

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23 hours ago, grahamparker said:

 

Although they do add VAT to postal costs which is wrong as most postal services are vat free.

Only Saturday before 1pm should qualify for vat to be applied.

I would say that most postal services are not VAT exempt and forwarding post charges you are safer to charge VAT, stamps for 1st and 2nd class are VAT free yes but if you add signed for (most times) or tracking they are not and VAT is charged plus this only applies to Royal Mail. If you use a courier for even small packets there's VAT to charge

Royal Mail products that are liable to VAT

Parcel Despatch

  • Special Delivery Guaranteed by 9am™ (stamps, franking and account)
  • Special Delivery Guaranteed by 1pm™ (account)
  • Royal Mail Tracked 24 and Royal Mail Tracked 48
  • Royal Mail Sameday®
  • Royal Mail 1st and 2nd Class Account Mai
  • Royal Mail Signed For™ will also become liable to VAT if purchased as an add-on to a standard rated service
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On 10/22/2021 at 2:50 PM, stevecoco said:

Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15.  On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments?

 

Just checked and I'm paying £6.50 from them on the rare occasions I can't reach carriage paid for whatever reason

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