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Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15.  On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments?

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Did your order not come to carriage paid ?.

I always top up with something to make any of my orders carriage paid.

Never pay unless i can pass it on to my customer if they require a premium delivery Saturday, before 10 etc.

Do not think i have ever paid SKS for carriage.

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19 hours ago, stevecoco said:

Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15.  On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments?

are you in uk mainland? if yes something is not right..£19 delivery doesnt make sense

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Pretty sure there will be an admin fee due to the size of the order.

Try NW keys they are always happy to post items and charge a postal charge.

Although they do add VAT to postal costs which is wrong as most postal services are vat free.

Only Saturday before 1pm should qualify for vat to be applied.

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23 hours ago, grahamparker said:

 

Although they do add VAT to postal costs which is wrong as most postal services are vat free.

Only Saturday before 1pm should qualify for vat to be applied.

I would say that most postal services are not VAT exempt and forwarding post charges you are safer to charge VAT, stamps for 1st and 2nd class are VAT free yes but if you add signed for (most times) or tracking they are not and VAT is charged plus this only applies to Royal Mail. If you use a courier for even small packets there's VAT to charge

Royal Mail products that are liable to VAT

Parcel Despatch

  • Special Delivery Guaranteed by 9am™ (stamps, franking and account)
  • Special Delivery Guaranteed by 1pm™ (account)
  • Royal Mail Tracked 24 and Royal Mail Tracked 48
  • Royal Mail Sameday®
  • Royal Mail 1st and 2nd Class Account Mai
  • Royal Mail Signed For™ will also become liable to VAT if purchased as an add-on to a standard rated service
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On 10/22/2021 at 2:50 PM, stevecoco said:

Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15.  On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments?

 

Just checked and I'm paying £6.50 from them on the rare occasions I can't reach carriage paid for whatever reason

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On 10/23/2021 at 10:18 AM, hakeemz said:

are you in uk mainland? if yes something is not right..£19 delivery doesnt make sense

Yes mate, above Aberdeen on the Moray Firth, we in Scotland, lately, have this idiotic postcode lottery where we pay through the nose for all deliveries

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