stevecoco Posted October 22, 2021 Report Share Posted October 22, 2021 Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15. On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments? Quote Link to comment Share on other sites More sharing options...
grahamparker Posted October 22, 2021 Report Share Posted October 22, 2021 Did your order not come to carriage paid ?. I always top up with something to make any of my orders carriage paid. Never pay unless i can pass it on to my customer if they require a premium delivery Saturday, before 10 etc. Do not think i have ever paid SKS for carriage. Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 22, 2021 Author Report Share Posted October 22, 2021 Never noticed that, I am in a small town so key orders are on the low side, need 25 keys, jiffy bag size, but £16 for delivery is bad. Davenport only £5.95 Quote Link to comment Share on other sites More sharing options...
grahamparker Posted October 22, 2021 Report Share Posted October 22, 2021 Abus UK charge £25.00 if your order is below £50.00 or Free if you spend £150+. I always spend £150+ but we do sell thousands of padlocks so it's not a big deal for us. Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 22, 2021 Author Report Share Posted October 22, 2021 Because I need the keys (25) I placed the order, now the postage is £19.38 because I am based in Scotland, what a crock of shit, just cancelled the order. Looking to move to a different company Quote Link to comment Share on other sites More sharing options...
grahamparker Posted October 22, 2021 Report Share Posted October 22, 2021 What keys do you need ? Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 22, 2021 Author Report Share Posted October 22, 2021 was only really needing the LB-3D x5 but added a few other keys for stock Quote Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted October 22, 2021 Report Share Posted October 22, 2021 I'd always found jma only charge postage of a couple of pounds, if they stick under 20 keys in the post. Mike Allen Quote Link to comment Share on other sites More sharing options...
hakeemz Posted October 23, 2021 Report Share Posted October 23, 2021 19 hours ago, stevecoco said: Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15. On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments? are you in uk mainland? if yes something is not right..£19 delivery doesnt make sense Quote Link to comment Share on other sites More sharing options...
grahamparker Posted October 23, 2021 Report Share Posted October 23, 2021 Pretty sure there will be an admin fee due to the size of the order. Try NW keys they are always happy to post items and charge a postal charge. Although they do add VAT to postal costs which is wrong as most postal services are vat free. Only Saturday before 1pm should qualify for vat to be applied. Quote Link to comment Share on other sites More sharing options...
petercoulson Posted October 24, 2021 Report Share Posted October 24, 2021 23 hours ago, grahamparker said: Although they do add VAT to postal costs which is wrong as most postal services are vat free. Only Saturday before 1pm should qualify for vat to be applied. I would say that most postal services are not VAT exempt and forwarding post charges you are safer to charge VAT, stamps for 1st and 2nd class are VAT free yes but if you add signed for (most times) or tracking they are not and VAT is charged plus this only applies to Royal Mail. If you use a courier for even small packets there's VAT to charge Royal Mail products that are liable to VAT Parcel Despatch Special Delivery Guaranteed by 9am™ (stamps, franking and account) Special Delivery Guaranteed by 1pm™ (account) Royal Mail Tracked 24 and Royal Mail Tracked 48 Royal Mail Sameday® Royal Mail 1st and 2nd Class Account Mai Royal Mail Signed For™ will also become liable to VAT if purchased as an add-on to a standard rated service lockdecoders 1 Quote Link to comment Share on other sites More sharing options...
NYKeys Posted October 24, 2021 Report Share Posted October 24, 2021 On 10/22/2021 at 2:50 PM, stevecoco said: Just tried to do a small order from JMA for keys, get all the way through to paying and notice the delivery charge for a 2 day, is now £16.15. On asking JMA, they state this is the right starting delivery charge and that I have been paying the wrong price for 6 years. I find that hard to believe, then I am told this is set by DPD themselves. I also deal with trophy warehouses and their standard charge with DPD is £8.95 for a massive box. Anyone any comments? Just checked and I'm paying £6.50 from them on the rare occasions I can't reach carriage paid for whatever reason Quote Link to comment Share on other sites More sharing options...
hakeemz Posted October 25, 2021 Report Share Posted October 25, 2021 17 hours ago, NYKeys said: Just checked and I'm paying £6.50 from them on the rare occasions I can't reach carriage paid for whatever reason same Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 25, 2021 Author Report Share Posted October 25, 2021 On 10/23/2021 at 10:18 AM, hakeemz said: are you in uk mainland? if yes something is not right..£19 delivery doesnt make sense Yes mate, above Aberdeen on the Moray Firth, we in Scotland, lately, have this idiotic postcode lottery where we pay through the nose for all deliveries Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 25, 2021 Author Report Share Posted October 25, 2021 Check the delivery charge on 20 keys Quote Link to comment Share on other sites More sharing options...
grahamparker Posted October 25, 2021 Report Share Posted October 25, 2021 Have you not thought of using the DPD pickup, might be a location close by. Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 25, 2021 Author Report Share Posted October 25, 2021 Yes I have its a 40 mile round trip Quote Link to comment Share on other sites More sharing options...
hakeemz Posted October 26, 2021 Report Share Posted October 26, 2021 21 hours ago, stevecoco said: Check the delivery charge on 20 keys thats weird when i go to checkout now, i get £6.50 for 100 keys Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 28, 2021 Author Report Share Posted October 28, 2021 Yes but you do not live in Scotland, supposedly in the Highlands and Islands Quote Link to comment Share on other sites More sharing options...
stevecoco Posted October 28, 2021 Author Report Share Posted October 28, 2021 Decided to bite the bullet and order the keys for my customer, it now appears my account is suspended, had a call from my Rep. who is looking into my problem after seeing this thread on here. Ah well time for a change. Quote Link to comment Share on other sites More sharing options...
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